Hotel Reservations Manager

Job Title: Reservation Manager Company: AIRIQ 365 Ltd. (for its hotel brand – Udaan Hotels and Resorts) Location: Siliguri, West Bengal Department: Reservations Employment Type: Full-Time Experience: 6+ Years of Relevant Experience in Hotel Reservations Qualification: Graduate / Diploma in Hospitality, Hotel Management, Tourism, or a related field Key Responsibilities: Reservations Management * Manage the end-to-end reservations process across phone, email, website, OTA, and travel-agent channels. * Ensure accurate booking entries, rate loading, room allocation, and guest details in the PMS. * Handle group, corporate, and individual (FIT) bookings, including quotations, confirmations, and follow-ups. * Manage modifications, cancellations, no-shows, and waitlists as per policy. * Maximize r