Customer Support Executive | Freshers & Experienced | Gurugram (Freshers Welcome)
Policybazaar.com · India
Job Description
Policy Bazaar Hiring: Customer Support Executive | Freshers & Experienced | Gurugram (Freshers Welcome)
Job description Interested Candidates Can Directly Share Their CV On harshshukla@policybazaar.com or 9118166042
Position Overview: Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.
Key Metrics
- Employment Type: Full-time, Permanent
- Compensation: INR 2.67 Lakhs to 5 Lakhs Per Annum + Unlimited Performance Incentives
- Eligibility: Any Graduate
- Work Location: Gurgaon (Sector 44),Haryana
Customer Service Associate
- Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
- Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
- Experience Management: Maintain high standards of customer satisfaction and positive brand perception.
Candidate Profile & Qualifications
- Minimum Education: Any Graduate
- Experience Level: 0 to 4 years of experience. Prior experience in customer support is advantageous but not mandatory.
- Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
- Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
- Technical Skills: Basic computer proficiency and familiarity with standard office applications.
- Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.
Remuneration & Career Growth
- Performance-driven environment with an unlimited monthly incentive structure.
- Professional exposure to financial markets and diverse client demographics.
- Structured skill development initiatives and fast-track internal career progression.
Application Process Interested candidates are invited to schedule an immediate interview slot for a quick response
Submit CV via WhatsApp: Forward your updated resume to 9118166042
Contact Person:Harsh Shukla (Human Resources)
Role: Customer Support Executive
Industry Type: Insurance
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Category: Banking Operations
EducationUG: Any Graduate