Customer Service Representative
Teleperformance · India
FULL TIME
Job Description
Walkin Drive
Location- Gate no.1, Sector 75, Teleperformance, Mohali
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Resolve complex customer queries via live chat platforms.
- Maintain high accuracy and quick Turnaround Time (TAT).
- Deliver polished, professional solutions to international users.
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Flexibility: Must be comfortable with a 24/7 rotational shift schedule.
- Location: Currently residing in the Tricity area.
Benefits
- Schedule: 5-day work week (2 rotational offs).
- Transport: Free cab facility for female staff during night shifts.
- Growth: Premium environment with clear career progression.
How to Apply :
Contact Person- Tanika Sharma
Meet HR Tanika in Cabin No. 12, Teleperformance sector 75 Mohali Gate no.1
Share your Resume at tanika.sharma@teleperformancedibs.com
Details
| Company | Teleperformance |
| Location | India |
| Type | FULL TIME |
| Niche | general |