Administrative Assistant
PuroClean Property Damage Experts of Cleveland & Nashville · United States
FULL TIME
Job Description
Administrative Assistant
Perks:
* Online Mobile Courses
* Flexible Scheduling
* Paid Training for Career Advancement
* Opportunity to Help People in Times of Need
* Aggressive Competitive Wages Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families
and businesses overcome the devastating setbacks caused by water, fire, mold,
biohazard, and other conditions resulting in property damage. We operate with a
‘servant-based leadership’ mindset and seek to create an environment where our
team members can grow both professionally and spiritually through serving our
customers, communities, and each other. Job Position Description:
With a ‘One Team’ mentality, perform all office administrative tasks related to
customer calls, job management and tracking, scheduling of jobs, and customer
satisfaction activities. Perform basic accounting duties relating to accounts
receivable, accounts payable, payroll, and banking. Perform general office
duties, such as drafting correspondence, filing, and creating reports. All
administrative work is processed and documented accurately and timely.
Customers, Centers of Influence, Production Team, Marketing Reps/Estimators, and
the Office Manager/Owner are communicated to in a timely and accurate manner.
Customer satisfaction is maintained at a high level. Processing of accounts
payable and receivables are current. All files and reports are maintained and
provided as required. All administrative tasks are completed assigned. A
PuroClean administrative assistant takes pride in going above and beyond
customer expectations in their times of need by providing a world class level of
service which sets up apart from our competitors in the industry. Responsibilities:
* Address and manage customer needs and concerns, notify management and
ownership as needed
* Answering calls, providing customer service and documenting messages
* Preparing and maintaining job documentation to brand standards
* Management of compliance documentation, business resume and national account
programs
* Maintaining inventory of office supplies, cleaning products and all office
related materials
* IT support, facilitating weekly computer backups, software upgrades and
organization
* Supporting marketing efforts and continuing to grow personally and
professionally in the business Qualifications:
* Ability to communicate clearly and effectively with a genuine interest in
people. Representing the brand with honesty, integrity, and professionalism
* Aptitude with handling customers, showing patience, empathy, and clarity of
‘message’
* Skilled with organization, record keeping and close attention to detail
* Respect for safety and brand identity guidelines. Ability to present yourself
professionally
* Talent in identifying and maximizing opportunities to build relationships
with teammates, clients, and customers to create win-win situations and
support the business. Compensation: $15.00 - $18.00 per hour “WE BUILD CAREERS” - STEVE WHITE, PRESIDENT AND COO With over 500 locations across North America and Canada, PuroClean is leading
the industry in emergency property restoration services, by helping families and
businesses overcome the devastating setbacks caused by water, fire, mold,
biohazard, and other conditions resulting in property damage. We operate with a
‘servant-based leadership’ mindset and seek to create an environment where our
team members can grow both professionally and spiritually through serving our
customers, communities, and each other. Culture is very important to us. We want to make sure that we are the right fit
for YOU! APPLY TODAY AND JOIN OUR WINNING TEAM. “WE ARE ONE TEAM, ALL IN, FOLLOWING THE PUROCLEAN WAY IN THE SPIRIT OF SERVANT
LEADERSHIP” This franchise is independently owned and operated by a franchisee. Your
application will go directly to the franchisee, and all hiring decisions will be
made by the management of this franchisee. All inquiries about employment at
this franchisee should be made directly to the franchise location, and not to
PuroClean Corporate.
Details
| Company | PuroClean Property Damage Experts of Cleveland & Nashville |
| Location | United States |
| Type | FULL TIME |
| Niche | general |
