Lead clinical governance, medical affairs & quality

Blue Matrix Connect · Bengaluru, India

Location: Bangalore | Reporting To: CEO

ROLE PURPOSE

Serve as the senior owner of clinical governance, medical affairs, quality, patient safety, physician engagement, accreditation readiness, and clinical compliance across Lord's Renal's India and international operations.

KEY RESPONSIBILITIES

Clinical Governance

• Establish and lead the clinical governance framework across all centers.

• Develop clinical policies, SOPs, protocols, and governance standards.

• Chair quality reviews and clinical governance meetings.

• Drive protocol adherence and clinical standardization.

Medical Affairs

• Manage nephrologist engagement and physician relationships.

• Own credentialing, privileging, and physician governance.

• Coordinate Medical Advisory Board activities.

• Support physician recruitment and performance reviews.

Quality & Patient Safety

• Own clinical quality KPIs and patient safety outcomes.

• Monitor Kt/V, URR, infection rates, vascular access outcomes, and adverse events.

• Lead RCA, CAPA, audits, and quality improvement initiatives.

Accreditation & Compliance

• Own NABH readiness and future JCI programs.

• Lead audits, inspections, and compliance reviews.

• Ensure adherence to regulatory and medico-legal requirements.

Renal OS & Command Center

• Own quality dashboards and analytics through Renal OS.

• Define clinical KPIs and reporting frameworks.

• Provide governance oversight for RPM and Command Center operations.

Growth & Strategic Initiatives

• Support PPP projects, acquisitions, partnerships, and international expansion.

• Conduct clinical due diligence and operational readiness reviews.

PROFILE

• MBBS/BDS with MHA/MBA.

• 8–12 years healthcare experience.

• Strong experience in quality, accreditation, governance, and physician management.

• Exposure to dialysis, hospitals, or specialty healthcare networks preferred.