Workday Applications Analyst

Inland Imaging · Remote, United States

The Workday Applications Analyst is a Full Time, Regular position working remote Monday-Friday, 8:00-5:00pm PST.

This position supports the administrative business applications used across Inlands related companies, including but not limited to Human Resources, Accounting, Payroll, and IT. Support for these applications is critical to business operations. The analyst logs and manages cases in ServiceNow, the companys case management system.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide support for Workday (ERP) used across Inlands related companies.
Log, track, and manage service tickets and cases in ServiceNow, the companys case management system.
Troubleshoot and resolve application issues to maintain critical business operations.
Support long-term application stability across administrative business systems.
Manage application upgrades and new software releases, including testing, coordination, and communication with affected stakeholders.
Coordinate with Human Resources, Accounting, Payroll, IT and Leadership to identify, prioritize, and resolve application support needs. Follow all HIPAA, PHI non-disclosure, and company security policies.
Follow all Health and Safety policies and guidelines of Inland Imaging or its partners depending on work location.
Follow all company policies including those regarding harassment, non-retaliation, discrimination, and respectful workplace.
Adhere to departmental standards and personnel policies by demonstrating a professional demeanor in conduct and appearance.
Provide excellent customer service.
Exercises sound judgment and discretion in receiving, handling, discussing, and disseminating confidential, sensitive, proprietary, personnel, patient, and business information.
Recognizes information that is confidential or sensitive and limits disclosure to individuals with an appropriate business need to know, consistent with company policy and applicable privacy requirements.
Associates or Bachelors degree in Information Technology, Business Administration, or a related field preferred, or an equivalent combination of education and experience.
Two to four years of related experience, including experience and knowledge of administrative business applications, ticketing/case management systems, human resources/accounting/payroll systems, and application support. Specific experience with Workday and ServiceNow. COMPUTER SKILLS
Experience with the following applications is highly desired:
ServiceNow
Workday
Accounting/Financial Systems/Payroll Systems
Microsoft Office Suite
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This role is designed to be remote