Mega Walkin Drive at HCL Tech for Voice Process - Fresher - Walk in interview 31st July 26

Mega Walkin Drive at HCL Tech for Voice Process - Fresher - Walk in interview 31st July 26 Designation: Process Associate: Overview of the Role: The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and services. Detailed Responsibilities: Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction. Accurately enter, update, and manage data acro