Catering Sales Manager

Delamar Hotel Collection · Westport, United States

DELAMAR Westport- luxury boutique hotel located in Westport CT is seeking a Catering Sales Manager to assist in booking & coordinating events. This is a dream job for candidates with a passion for event planning in a luxury establishment.

Primary Responsibilities   

·       Responsible for local outside sales in addition to any global sales initiatives that may be required.  

·       Responsible for all wedding lead Inquiries, both event and social group room blocks. 

·       Detailing of all booked weddings and events (social/corporate) that are booked at the hotel. 

·       Assists the DOC and GM in the development of annual sales goals and projections for all revenue sources to implement plans for successful execution. 

·       Contribute to the development of a sales/marketing budget and monitor actual results against budget goals. 

·       Responsible for assisting in all functions of the sales effort including actively prospecting potential clients and coordination of all market segments working directly with DOC and GM. 

·       Builds and strengthens relationships with existing and new clients to enable future bookings by negotiating skills and creative sales tactics to close on business and negotiate contracts.   

·       Solicit, negotiate and book new and repeat business through various efforts, including outside sales calls, mailings, referrals, networking, trade shows, etc. to maximize event revenue 

·       Manages, fields, and responds to inquiries from all facets. Including managing Wedding Wire, The Knot, Cvent, CVB, etc. 

·       Survey, review and analyze competition, market trends, as well as customer needs and comments to develop new plans and programs and determine the potency of current plans and programs; conduct internet prospecting. 

·       Identifies new business to achieve personal and hotel revenue goals. Records all sales activities in sales database/tracking forms. 

·       Other duties as assigned by management. 

Secondary Responsibilities  

·       Oversee the consistent successful performance of catering operations at the assigned accounts. 

·       Communicate effectively between clients and staff to deliver the highest level of service and organization. 

·       Demonstrate professionalism and respect with other employees, customers and suppliers. 

·       Manage department to budgeted expectations, participate in budget projections and establish and maintain accurate tracking systems for catered events. 

·       Strong leadership skills and the ability to prioritize events and maintain open communication, especially with handling conflicting priorities. 

·       Communicate daily with GM & DOC on pending accounts, projects, high priorities, and project conflicts. 

·       Prepare and run weekly BEO/Resume meetings.  

·       Prepare and manage all BEOs/Resumes and post to each department.  

Job Specifications:  

·       Solid working knowledge of revenue management concepts and techniques. 

·       Excellent interpersonal, analytical, written and verbal communicating, and negotiation skills. 

·       Ability to work independently, with minimum direction, as well as interface effectively with all levels of management and maintain effective communication with corporate management. 

·       Intermediate proficiency with MS Office products, especially Excel, Word, Outlook. 

·       Excellent time management skills and ability to multi-task and prioritize work. 

·       Exceptional problem-solving skills. 

·       Ability to maintain customer focus. 

·       Excellent organizational and planning skills. 

·       Ability to work well in a team environment. 

Required Qualifications:  

·       Minimum of 2 years’ experience in hospitality or related field. 

· Degree in event management or sales preferred.

·       Sales experience working with corporate clients and weddings is required -minimum of 3 years. 

·       Professional experience working in the fine dining food industry in a fast-paced environment in a management position. 

Benefits:

 ·     Medical/Dental/Vision coverage

·      Short/Long Term Disability Coverage+ Life Insurance

·      401k program participation. (entitled after 6 months of employment)

·      401k safe harbor contribution of 3% from company regardless of enrollment

· Competitive salary+ commission

· Discounts on all hotels/restaurants/spas within portfolio