Customer Service Representative

Job Summary We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply. Key Responsibilities Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels. Respond to customer inquiries in a professional and timely manner. Resolve customer complaints and escalate complex issues when required. Maintain accurate records of customer interactions and transactions. Provide product, service, and process-related information to customers. Follow company policies, qualit