Customer Success Director | B2B SaaS & Onboarding Leader

Oxiliry · Karachi, Karachi District; Sindh, Pakistan

BlinkSwag is seeking a Customer Success Director to lead the Customer Success team and own the customer experience after the demo and sales handoff. This role ensures smooth onboarding, active account management, rapid issue resolution, and growth opportunities within existing accounts.

You will collaborate with Sales, Operations, Fulfillment, Sourcing, and Finance to deliver customer programs successfully and drive high satisfaction across key accounts in a SaaS environment.