Salesforce administrator [t500-29279]

Comply · Kochi, India

COMPLY is the world’s leading aggregator of financial and regulatory data to support compliance. Our mission is to help financial institutions meet their regulatory obligations with confidence, clarity, and speed. We ingest, process, and enrich vast volumes of complex, high-variance data from hundreds of brokers, data providers and other sources of information across the US and beyond. The scale, diversity, and importance of this data creates unique technical challenges and opportunities for innovative engineers.

Salesforce Administrator:

Core Responsibilities: Maintain and configure Salesforce — user accounts, profiles, permissions, and workflows. Build and update reports, dashboards, and custom fields. Manage data imports, exports, deduplication, and ongoing data hygiene. Support automation (Flow, Process Builder) and light customization requests. Support and maintain Service Cloud configuration (case management, queues, escalation rules).

Key Requirements & Experience: 3–5 years of experience as a Salesforce Administrator or in a similar CRM admin role. Salesforce Administrator Certification strongly preferred. Service Cloud experience required. Proficiency in Salesforce Lightning, Flow/Process Builder, and reporting tools. Experience with data governance and security practices a plus. AI-fluent — comfortable using AI tools (e.g., Chat GPT, Claude, Copilot) to speed up day-to-day work, and eager to keep pace with new tools as they emerge.