Service Technician /Journeyman Technician
Smart Care Equipment Solutions · Connecticut, United States
FULL TIME
Job Description
APPRENTICE SERVICE TECHNICIAN ALLIED MECHANICAL SYSTEMS (AMS) - A SMART CARE SOLUTIONS COMPANY
Compensation: $18-$25 per hour based on experience
As a Service Apprentice, you will work alongside experienced Service Technicians to learn the installation, maintenance, troubleshooting, and repair of commercial foodservice equipment, refrigeration systems, HVAC equipment, and related technologies. Through hands-on training, mentorship, and technical development opportunities, you'll gain valuable experience while building the skills needed to advance into a Service Technician role.
Whether you're a recent graduate, have a technical background, military experience, or simply enjoy working with your hands, this is an exciting opportunity to launch a career in a high-demand industry.
Hands-on training and mentorship from experienced Service Technicians
Career growth opportunities with a clear path toward becoming a Service Technician
Technical, safety, and certification training programs
Exposure to refrigeration, HVAC, electrical, and mechanical systems
The opportunity to build valuable technical and customer service skills while working independently in the field
Leave from home or report directly to customer locations while working alongside experienced technicians to support customer operations and keep equipment running safely and efficiently.
Assist Service Technicians with diagnosing, repairing, maintaining, and installing commercial foodservice, refrigeration, HVAC, and related equipment
Perform preventative maintenance and basic repair activities under supervision
Learn troubleshooting techniques related to electrical, mechanical, refrigeration, and HVAC systems
Operate hand tools, testing equipment, and company-provided technology safely and effectively
Complete service documentation, work orders, labor entries, and parts usage records accurately
Maintain company vehicles, tools, equipment, and work areas in a clean and organized condition
Develop strong customer relationships through professional interactions and service excellence
Attend technical training programs, certification courses, safety meetings, and developmental workshops
Assist with inventory management, material organization, equipment installations, and start-up activities
Support customer engagement activities and help identify solutions that meet customer needs
Follow all company safety policies, procedures, and regulatory requirements
Continuously develop technical knowledge, productivity, and customer service skills
Ability to lift and carry up to 50 pounds using safe lifting practices and company-provided equipment
Ability to work indoors and outdoors in varying weather conditions
Ability to work in commercial kitchens, mechanical rooms, rooftops, healthcare facilities, retail locations, and other customer environments
Ability to safely operate tools, equipment, and company vehicles
Ability to work around electrical, refrigeration, HVAC, mechanical, and foodservice equipment
Ability to use computers, tablets, and mobile devices throughout the workday
High School Diploma or GED required.
Technical school coursework or certification in HVAC, refrigeration, electrical, mechanical maintenance, or a related trade preferred.
Associate's degree in HVAC Technology, Refrigeration Technology, Industrial Maintenance, Electrical Technology, or related field preferred.
Entry-level position; no prior service technician experience required.
Previous mechanical, maintenance, construction, automotive, military, or technical experience preferred.
Previous customer service experience preferred.
Basic proficiency with Google Workspace and Microsoft Office Suite products (Excel, PowerPoint, Word).
Ability to learn service management software, timekeeping systems, and mobile field service applications.
Experience with Workday preferred.
LICENSURES/TRAINING REQUIREMENTS:
OSHA 10 or OSHA 30-Hour training preferred.
Ability to successfully complete all Smart Care Solutions and OpCo required technical, safety, and compliance training programs.
As a Service Apprentice, you'll gain real-world experience while learning from industry experts in refrigeration, HVAC, electrical, and commercial foodservice equipment. You'll receive the training, support, and development needed to build a successful long-term career in a growing industry.
If you're ready to learn a valuable trade, work with cutting-edge equipment, and be part of a team that is committed to your growth and success!
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at
Compensation: $18-$25 per hour based on experience
As a Service Apprentice, you will work alongside experienced Service Technicians to learn the installation, maintenance, troubleshooting, and repair of commercial foodservice equipment, refrigeration systems, HVAC equipment, and related technologies. Through hands-on training, mentorship, and technical development opportunities, you'll gain valuable experience while building the skills needed to advance into a Service Technician role.
Whether you're a recent graduate, have a technical background, military experience, or simply enjoy working with your hands, this is an exciting opportunity to launch a career in a high-demand industry.
Hands-on training and mentorship from experienced Service Technicians
Career growth opportunities with a clear path toward becoming a Service Technician
Technical, safety, and certification training programs
Exposure to refrigeration, HVAC, electrical, and mechanical systems
The opportunity to build valuable technical and customer service skills while working independently in the field
Leave from home or report directly to customer locations while working alongside experienced technicians to support customer operations and keep equipment running safely and efficiently.
Assist Service Technicians with diagnosing, repairing, maintaining, and installing commercial foodservice, refrigeration, HVAC, and related equipment
Perform preventative maintenance and basic repair activities under supervision
Learn troubleshooting techniques related to electrical, mechanical, refrigeration, and HVAC systems
Operate hand tools, testing equipment, and company-provided technology safely and effectively
Complete service documentation, work orders, labor entries, and parts usage records accurately
Maintain company vehicles, tools, equipment, and work areas in a clean and organized condition
Develop strong customer relationships through professional interactions and service excellence
Attend technical training programs, certification courses, safety meetings, and developmental workshops
Assist with inventory management, material organization, equipment installations, and start-up activities
Support customer engagement activities and help identify solutions that meet customer needs
Follow all company safety policies, procedures, and regulatory requirements
Continuously develop technical knowledge, productivity, and customer service skills
Ability to lift and carry up to 50 pounds using safe lifting practices and company-provided equipment
Ability to work indoors and outdoors in varying weather conditions
Ability to work in commercial kitchens, mechanical rooms, rooftops, healthcare facilities, retail locations, and other customer environments
Ability to safely operate tools, equipment, and company vehicles
Ability to work around electrical, refrigeration, HVAC, mechanical, and foodservice equipment
Ability to use computers, tablets, and mobile devices throughout the workday
High School Diploma or GED required.
Technical school coursework or certification in HVAC, refrigeration, electrical, mechanical maintenance, or a related trade preferred.
Associate's degree in HVAC Technology, Refrigeration Technology, Industrial Maintenance, Electrical Technology, or related field preferred.
Entry-level position; no prior service technician experience required.
Previous mechanical, maintenance, construction, automotive, military, or technical experience preferred.
Previous customer service experience preferred.
Basic proficiency with Google Workspace and Microsoft Office Suite products (Excel, PowerPoint, Word).
Ability to learn service management software, timekeeping systems, and mobile field service applications.
Experience with Workday preferred.
LICENSURES/TRAINING REQUIREMENTS:
OSHA 10 or OSHA 30-Hour training preferred.
Ability to successfully complete all Smart Care Solutions and OpCo required technical, safety, and compliance training programs.
As a Service Apprentice, you'll gain real-world experience while learning from industry experts in refrigeration, HVAC, electrical, and commercial foodservice equipment. You'll receive the training, support, and development needed to build a successful long-term career in a growing industry.
If you're ready to learn a valuable trade, work with cutting-edge equipment, and be part of a team that is committed to your growth and success!
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at
Details
| Company | Smart Care Equipment Solutions |
| Location | Connecticut, United States |
| Type | FULL TIME |
| Niche | tech |
