ServiceNow SAM Pro Analyst

Scope: Manage enterprise software assets through ServiceNow SAM Pro, ensuring license compliance, reconciliation, and entitlement accuracy. Partner with Procurement and business stakeholders to optimize software usage, SaaS subscriptions, and Microsoft 365 licensing. Drive cost optimization, audit readiness, and software asset lifecycle management across the organization. What you'll do: Entitlement & Procurement Partnership Partner directly with Procurement to create and maintain software entitlements in SAM Pro corresponding to new purchases, renewals, and true-ups Ensure entitlement records (license type, metric, terms, quantities, purchase order/contract references) are accurate and complete at time of intake Software Model & Normalization Determine and configure the software models re