Education & Events Coordinator

Position SummaryThe Education & Events Coordinator supports the day-to-day logistics that keepHarper Ellis education events organized and running smoothly. Reporting to theDirector of Education & Events, this role carries out assigned details for workshops,summits, and company events from initial preparation through post-event follow-up.Responsibilities include coordinating with venues and vendors, arranging travel,placing and tracking event orders and shipments, supporting educator schedulingand assignments, and ensuring events are accurately added to the appropriate teamcalendars. This role also keeps event dates, times, locations, and internal detailscurrent so the teams involved have the information they need.The Education & Events Coordinator works cross-functionally with Salon SuccessPartners, Operations, and Marketing to support event execution and ensure eachevent reflects Harper Ellis standards. The Coordinator helps keep events on scheduleand within budget, organizes operational and participant feedback provided by the appropriate team members, and supports event-related PR and creative requests as assigned.This is a hands-on, execution-focused role for someone who is highly organized,follows through, and takes ownership of the details. The right person will becomfortable managing multiple timelines, working with internal and externalpartners, and addressing issues quickly so nothing falls through the cracks.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
About Harper Ellis Hair Co. Harper Ellis Hair Co. is devoted to raising the bar in the extension industry—fromour unmatched education, stylist-first customer service, and untouchable hairquality. We believe there’s an extension method for everyone. Our quality changedthe industry standard, and we’re here to keep raising the bar. Our core values arethe backbone of our business and guide our hiring process: Inspirational,Disciplined, Transparent, Accountable, Aligned, and Results-Oriented.
Benefits & CultureHarper Ellis Hair Co. is proudly headquartered in the heart of charming downtownFort Smith, Arkansas, where our team works from a newly renovated historic buildingthat blends character, creativity, and modern innovation. As we continue to grow —with exciting expansion plans already underway — we’re building more than anextension brand; we’re building a company for passionate people who want to makean impact. Located in a vibrant, walkable downtown filled with local restaurants,different cultures, and community spirit, our HQ offers the perfectbalance of small-town warmth and big-vision ambition.Along with our collaborative, forward-thinking environment, Harper Ellis Hair Co.provides competitive benefits including 401(k) matching, health, dental, and visioninsurance, plus paid time off — because we believe investing in our team is just asimportant as investing in our future.
Key ObjectivesEvent Logistics & On-Site ExecutionExecute day-to-day logistics for assigned workshops, summits, and company events per direction from the DirectorCoordinate venue details, classroom/meeting space needs, rentals, and other on-site logistical requirementsProvide on-site event support — setup, materials, educator support, vendor coordination, and troubleshootingSupport post-event wrap-up: organizing expenses, outstanding follow-ups, and documentation for future eventsUse finalized rosters and participant requirements provided by the Education & Events Specialist to prepare materials, spaces, supplies, and other event logisticsMaintain and execute approved event playbooks, planning timelines, checklists, and run-of-show documentsPrepare the operational portion of each post-event review, including expenses, vendor performance, readiness issues, and outstanding follow-up, within the established turnaroundEducator & Salon Success Partner CoordinationApply the Director's educator assignment framework to match confirmed educators to specific events, class types, or client segmentsCommunicate event assignments, schedules, and logistical details to educators once decisions are finalizedServe as the day-to-day point of contact for educators and Salon Success Partners on event logistics, travel, venue needs, and deadlinesConfirm educators have the materials, schedules, and information needed prior to each event; flag gaps earlyKeep organized records of educator confirmations, changes, and outstanding needsEscalate scheduling conflicts or educator readiness concerns to the Director Vendor & Venue CoordinationCommunicate directly with approved vendors on pricing, availability, delivery details, setup requirements, and timelinesGather quotes and information needed for purchasing decisions and prepare event orders for Director review and approvalCoordinate approved orders through fulfillment or delivery and track them through completionConfirm vendor details ahead of each event — arrival times, delivery locations, contacts, quantities, and setup expectationsKeep organized documentation of vendor contacts, quotes, confirmations, and event-specific ordersReceive and inspect vendor and strategic-partner materials to confirm quantities, condition, accuracy, and readiness before each eventDocument shortages, quality concerns, or missing deliverables and escalate issues to the Director promptlyTravel & Scheduling SupportBook and coordinate approved travel for educators and team membersGather required travel information from educators and team members and communicate itineraries, lodging details, and schedule expectationsTrack travel confirmations and flag potential conflicts or missing arrangementsCoordinate schedule changes and communicate updates to affected educators and internal teamsOrdering & Procurement ExecutionPlace and track approved orders for event materials, supplies, and signage within approved specs and budgetMaintain vendor lists, pricing agreements, and procurement documentation for future eventsFollow established approval processes; never place unapproved orders or commit company funds without authorizationExecute approved merchandise and physical brand-asset orders and track inventory, shipments, and delivery through completionCoordinate approved merchandise, displays, signage, and other physical assets needed for eventsEvent-Related PR & Marketing SupportSupport Harper Ellis brand participation in external events, trade shows, and speaking engagements tied to education programming — handling logistics, materials, and on-site coordinationSubmit and track creative and signage requests to Marketing for event-specific assets, providing accurate event details, deadlines, specs, and quantitiesGather event-related PR assets (photos, quotes, testimonials) for Marketing/PR use as requestedExecute the logistics for approved strategic-partnership activations, including partner-supplied assets, shipments, setup requirements, and on-site deliverablesCollaborate with Marketing to source testimonials for events and speaking engagements.Ad-hoc marketing special projectsEvent Feedback & ReportingCollect operational feedback from educators, vendors, Salon Success Partners, and internal teams following each eventReceive participant survey results and other participant feedback from the Education & Events SpecialistCompile participant and operational feedback into a clear, organized format for Director reviewTrack feedback trends across events and flag recurring concerns to the Director.Maintain a feedback archive by event to support future planning and program improvementsCompile educator performance data provided through participant surveys, program records, and other approved sources for Director reviewWork with lead to prepare and submit post-event performance reports to Company leadershipAd-hoc special marketing projectsFinancial & Administrative CoordinationCollect, organize, and maintain event-related financial documentation — receipts, invoices, and vendor quotesProvide Finance with complete information on approved event chargesFlag missing financial information or unexpected expenses before they become last-minute issues
Technical CompetenciesEvent logistics coordination — venue, vendor, and on-site executionBasic vendor negotiation and quote comparisonTravel booking and itinerary coordinationComfortable coordinating with educators, Salon Success Partners, vendors, venues, and internal teams on event logistics.Familiarity with survey tools for post-event feedback collectionBudget tracking and expense documentationProficiency with Google Workspace and AsanaClear, professional written and verbal communication with vendors, venues, educators, and travel partnersComfortable supporting marketing/PR coordination tasks
Preferred Education & Experience1–3 years of experience in event coordination, logistics, or operations support — education, hospitality, or beauty industry a plusExperience coordinating vendors, venues, and travel for live eventsComfortable working under tight timelines with many concurrent moving pieces
Physical RequirementsProlonged periods of sitting at a desk and working on a computerProlonged periods standingAble to lift up to 50 lbsOccasional travel may be required
Salary for Role$42,000 - starting pay, negotiable depending on candidate experience
Commitment to DiversityAs an equal opportunity employer committed to meeting the needs of amultigenerational and multicultural workforce, Harper Ellis Hair Co. recognizes that adiverse staff, reflective of our community, is an integral and welcome part of asuccessful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively fosterinclusion in all forms — both within our company and across interactions withclients, candidates, and partners. xzbcwsv If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of youremail to