Zonal facilities manager

YES BANK · Mumbai, India

About the Company

The Zonal Facilities Head is a strategic leader accountable for the complete end-to-end management of all infrastructure and facilities within a specific zone. This role's core purpose is to drive operational excellence by ensuring every facility functions efficiently and compliantly. And responsible for optimizing operational costs, fostering a safe and productive environment, and consistently achieving the Zonal Management Plan and all key performance indicators (KPIs).

About the Role

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Responsibilities Strategy and Planning Develop and implement facilities strategy for the zone, aligning with organizational goals and long-term vision. Conduct strategic planning for future infrastructure needs, technology adoption, and service enhancements. Analyze market trends and best practices in facilities management to drive continuous improvement and innovation. Forecast future resource requirements, including budget and vendor needs. Policies, Processes & Procedures Establish, review, and continuously improve facilities policies, processes, and standard operating procedures (SOPs) to ensure efficiency, consistency, and compliance across all locations. Develop and manage Statements of Work (SOWs) for all vendor engagements, ensuring clarity and accountability. Ensure all policies and procedures adhere to relevant industry standards and regulatory requirements. Facilities Management Strategic Leadership sets the vision for facilities and infrastructure management in the zone. Operational Excellence to ensure the smooth and compliant functioning of all facilities. Financial Stewardship and accountable for optimizing costs and managing budgets effectively. People Management Lead, mentor, and manage a high-performing team of Regional Facility Managers and Facility Officers. Conduct regular performance reviews, provide constructive feedback, and establish clear individual and team deliverables. Foster a culture of accountability, collaboration, and continuous learning within the team. Manage team resource allocation and workload to ensure optimal efficiency and service delivery.

Qualifications Education Essential: Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field.

Required Skills Essential: Minimum of 15 years of experience in multi-site facilities management, with at least 3+ years in a leadership role managing large teams and extensive branch networks. Proven track record of managing large budgets (both Opex and Capex) and achieving cost efficiencies. In-depth knowledge of facilities operations, including housekeeping, maintenance, mailroom services, and vendor management.

Preferred Skills Strong understanding of statutory compliance requirements related to facilities. Excellent leadership, communication, and people skills. Ability to work effectively with diverse stakeholders at all levels. Proficiency in facilities management software and financial management tools.

Pay range and compensation package

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Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.