Key Account Manager - ECommerce

OZiva · India

Roles and Responsibilities -

• Business Ownership: Drive Amazon sales, revenue, and profitability targets, ensuring consistent business growth.
• Account Management: Build and maintain strong relationships with Amazon’s account and category teams to maximize business opportunities.
• Growth & Strategy: Develop and execute account plans, identify growth opportunities, and expand product assortment and market share.
• Campaign Management: Plan and execute Amazon promotions, deals, and marketing campaigns to drive sales and improve ROAS.
• Catalog & Merchandising: Optimize product listings, content, pricing, and visibility to improve traffic, conversion, and organic rankings.
• Inventory & Operations: Coordinate with supply chain and operations teams to ensure stock availability, timely replenishment, and smooth order fulfillment.
• Performance Analysis: Track sales, conversion, ROAS, and other key metrics; identify gaps and implement corrective actions.
• Market Intelligence: Monitor competitor activity, category trends, and pricing to recommend effective business strategies.
• Product Launches: Lead new product onboarding and launches, ensuring timely execution and portfolio expansion.
• Business Reviews: Prepare weekly and monthly performance reviews, highlighting achievements, challenges, and action plans.
• Cross-functional Collaboration: Work closely with marketing, finance, supply chain, and operations teams to achieve business objectives.