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Customer Support Executive

FRND · Bengaluru, India

FULL TIME

Job Description

Customer Support Executive (Voice & Chat Process) Location: Bangalore (In-Office Role) Experience: 0–2 Years What You'll Do Support customers through voice calls, chat, and email channels. Resolve customer queries with empathy, accuracy, and efficiency. Manage customer tickets and collaborate with internal teams to ensure timely resolutions. Deliver an exceptional customer experience while meeting defined SLAs. Contribute ideas to improve customer satisfaction and internal processes. What We're Looking For 6 months–2 years of experience in customer support, customer success, or any customer-facing role. Strong verbal and written communication skills in English. Proficiency in Hindi, Tamil, Telugu, Malayalam or Kannada will be preferred. Excellent problem-solving, multitasking, and customer

Details

CompanyFRND
LocationBengaluru, India
TypeFULL TIME
Nichegeneral

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