Loss Prevention Business Partner

POP MART · United States

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Position: Loss Prevention Business Partner Location: New York Department: Loss Prevention Salary: $75,000 - $85,000 Opportunity Overview POP MART is seeking a vigilant and proactive Loss Prevention Business Partner to join our team in the New York area. In this role, you'll help protect our retail spaces, merchandise, and team members by monitoring store activity, investigating incidents, and promoting a safe and secure environment. As part of a global leader in trend culture and entertainment, you'll play a key role in supporting our mission to deliver joy and creativity through our iconic art toy IPs. If you enjoy coaching and supporting teams to perform at their highest potential while delivering outstanding results, we’d love to hear from you. We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business. Working location will be out of our various retail locations in the Northeast territory (New York, New Hampshire, Connecticut, Rhode Island, etc.) How You’ll Make an Impact: * Proactively monitor store activity and surveillance systems to identify suspicious behavior, mitigate risk, and protect company assets. * Analyze performance metrics, reporting, and shortage trends to identify opportunities and implement strategies that reduce operational loss. * Partner with store and district leadership to achieve shortage reduction goals and strengthen operational performance. * Conduct Loss Prevention audits to evaluate compliance, identify opportunities for improvement, and support operational excellence. * Coach and influence store leaders and associates on Loss Prevention best practices, safety standards, and policy compliance. * Foster a culture of Loss Prevention by promoting awareness initiatives and ensuring associates have access to effective training and educational resources. * Conduct investigations, maintain accurate case documentation, and prepare timely reports to support resolution and compliance. * Promote a safe and secure environment by reinforcing safety, security, and operational policies while responding appropriately to incidents and emergencies. * Support inventory preparation and quarterly inventory count to help ensure accurate reporting and effective inventory control. * Build collaborative partnerships across stores and district teams to drive continuous improvement, minimize loss, and enhance customer and associate experience. What You Will Need: * 3–5 years of experience in retail, security, or a related field; LP experience preferred.

• Strong investigative, analytical, and problem-solving skills.
• Ability to identify trends, interpret data, and develop practical solutions.
• Demonstrate ability to foster collaborative partnerships that drive business

• Good communication skills and the ability to remain calm under pressure.
• High school diploma or equivalent required; additional training or

• Ability to stand and walk for extended periods (up to 6-8 hours per shift)
• Ability to bend, kneel, reach, and climb ladders or step stools safely
• Ability to perform repetitive tasks such as unpacking boxes, tagging items,