Business Development Specialist

Company Description Senior Helpers is a premier provider of in-home senior care, helping older adults remain in their homes despite age-related illnesses and mobility challenges. Since 2002, the organization has supported tens of thousands of seniors through more than 320 franchised and company-owned locations across 43 states, Canada, and Australia. The company leads the industry with specialized training programs, including Senior Gems® certification for Alzheimer’s and Dementia care and a formal Parkinson’s Care training program. Senior Helpers is the first national in-home care provider certified as a Great Place to Work and recognized by Fortune Magazine as a best place to work. Team members across corporate, managerial, administrative, and caregiving roles consistently report that their work has special meaning, making Senior Helpers a rewarding place to build a career.
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Role Description The Business Development Specialist is a full-time, on-site role based in Geneva, IL, focused on driving business growth, generating qualified leads, building referral relationships, and increasing client enrollment for Senior Helpers’ in-home care services. This is a results-driven, performance-based position where the primary responsibility is to actively generate new leads and referrals, convert those opportunities into paying clients, and consistently increase monthly sales revenue and billable client care hours. The ideal candidate will have proven experience in healthcare, home care, or senior care business development, with an established ability to build relationships with hospitals, rehabilitation centers, discharge planners, senior living communities, social workers, and other healthcare referral sources. Key responsibilities include: * Actively generate new client leads and referrals every month. * Convert qualified leads into new paying clients. * Consistently increase monthly sales revenue and total billable client care hours. * Develop and maintain strong relationships with healthcare professionals and referral partners. * Conduct regular in-person visits, networking meetings, presentations, and community outreach. * Manage and track leads from initial referral through client conversion. * Meet established monthly performance targets for lead generation, client conversions, revenue growth, and additional care hours. * Provide weekly reports on referral activity, prospective clients, conversions, and sales performance. * Collaborate with office leadership to ensure successful client onboarding and long-term client retention. Performance Expectations Success in this position will be measured by actual business growth, not simply networking activity. The selected candidate will be expected to consistently deliver measurable results through new client acquisitions, increased monthly revenue, and additional weekly billable care hours. Previous healthcare or home care business development experience is required. Qualifications Candidates should possess strong Analytical Skills and experience interpreting data to identify trends, measure performance, and inform business development decisions. Candidates should possess excellent Communication skills, including clear verbal and written communication, presentation abilities, and effective interpersonal skills with diverse stakeholders. Candidates should possess Lead Generation skills, including prospecting, pipeline management, and follow-up to convert opportunities into new client relationships. Candidates should possess Market Research skills, such as gathering local market insights, competitive analysis, and understanding community needs related to senior care. Candidates should possess Customer Service skills, demonstrating empathy, responsiveness, and professionalism when interacting with prospective clients, families, and referral partners. Relevant qualifications include prior experience in business development, sales, or marketing, ideally in healthcare, senior care, or related services. xzbcwsv Additional beneficial qualifications include familiarity with CRM tools, strong organizational and time-management abilities, a valid driver’s license for local travel, and the ability to collaborate effectively with cross-functional teams.