Travel Operations Executive

Manage day-to-day travel operations, coordinate with airline and hotel partners, and ensure flawless booking fulfilment for Trivoya customers.ResponsibilitiesOversee end-to-end booking fulfilment for flights, hotels, and packages.Manage relationships with airline, hotel, and car rental suppliers.Resolve booking exceptions and customer escalations in a timely manner.Monitor real-time inventory availability and coordinate with suppliers.Generate weekly operations reports and KPI dashboards.Identify process improvement opportunities and implement SOPs.Coordinate with customer support and technology teams.Requirements2+ years in travel operations or a similar role at an OTA or airline.Working knowledge of GDS systems (Amadeus, Sabre, or Galileo).Strong organisational skills and ability to manage multiple priorities.Excellent written and verbal communication skills.Proficiency in Microsoft Excel and operational reporting tools.Preferred QualificationsIATA certification or equivalent travel industry accreditation.Experience with Salesforce or similar CRM tools.What We OfferHybrid working arrangement (3 days in office).Annual travel benefit of £2,500.Private health insurance.Performance bonus up to 15%.Learning budget of £1,500/year.Team travel events and destination familiarisation trips. #J-18808-Ljbffr