Customer Experience Executive | Outbound Calling

About Harfun Harfun is a contemporary menswear brand redefining workwear. We combine the look of formal clothing with the comfort and performance of athleisure to create WorkWear 2.0. Location: Udyog Vihar, Gurugram Work mode: On-site Salary: ₹25,000 to ₹29,000 per month performance-based incentives ⚡ Joining: Immediate preferred About the role We are looking for a Customer Experience Executive who enjoys talking to people and is comfortable with outbound calling. In this role, you will connect with our existing customers, inform them about ongoing offers, assist them with placing orders, and help resolve their queries. What you'll do Make outbound calls to existing customers Inform customers about ongoing offers and products Assist customers with placing orders Handle queries related to orders, returns, and exchanges Ensure a smooth and positive customer experience What we're looking for Comfortable and confident with outbound calling Good communication skills in Hindi and English Friendly, patient, and customer-focused Comfortable handling customer queries Experience in calling, sales, or customer service is a plus Freshers with strong communication skills are welcome to apply