Hybrid Administrative Assistant

Soccer Shots - Utah County · United States

Benefits:

• Training & development
• Bonus based on performance
• Employee discounts
• Flexible schedule

• Customer communications — Monitor and respond to parent emails and texts twice daily (morning and afternoon). Answer common questions, route what you can't handle, and make sure no parent goes unanswered.
• Class schedules — Keep class listings, times, locations, and capacity accurate and up to date in our registration system (SportsEngine Motion). Update as sessions fill, change, or get added.
• Email & inbox management — Keep the inbox organized, triaged, and current. Draft routine replies, flag anything that needs the owner's attention.
• Leadership meeting coordination — Schedule meetings, send invites and agendas, track action items, and follow up so nothing falls through the cracks.
• General organization — Maintain trackers, files, and records so information is easy to find and nothing gets lost.

• You take initiative. When a task wraps up, you move to the next thing on your own — you don't ask "what should I work on?"
• You're reliable. When you commit to checking messages twice a day or learning a new system, you actually do it, consistently.
• You're organized. You track your own work and keep the owner's world tidy without being managed.
• You communicate proactively. You give quick status updates before you're asked, and you raise problems early.
• You learn systems fast. You're comfortable getting up to speed on new software (we'll train you on ours) and don't need hand-holding after.

• Strong written communication — warm, clear, professional with parents
• Comfortable with email, texting platforms, spreadsheets, and web-based software
• Reliable computer and internet
• Available at consistent times each day
• Experience with youth programs, customer service, or admin work a plus (not required)