Inside Sales Representative
Livingston Associates · United States
Job Description
Title: Inside Sales Representative
Location: Rochester, NY
Salary: $18-$22/hour + Commission
Job Type: Full-time, 40 hours per week, Monday-Friday
About Tool Ranch
Tool Ranch Rochester is a contractor supply store in Rochester, New York. The store features a drive through for fast pickups, a large tool and supply showroom, and a full warehouse for bulk orders. Whether you are looking for hand tools, power tools, or contractor supplies in Rochester, Tool Ranch has you covered.What Youll Do
Customer Service: Greet and assist walk-in and call-in customers, providing expert product recommendations and technical solutions
Order Management: Process sales orders, quotes, returns, and special orders accurately using our point-of-sale (POS) system
Account Growth: Maintain and build relationships with existing accounts while identifying new sales opportunities through proactive follow-ups
Product Expertise: Showcase and sell top-tier, industry-leading brands, serving as the resident expert on premium gear
Team Collaboration: Coordinate with inventory, warehouse, and outside sales teams to ensure timely order fulfillment and customer satisfaction
What Were Looking For
- Experience: Minimum 1-2 years in inside sales, customer service, or retail counter sales (experience in hardware, construction, or industrial supplies is highly preferred)
Brand Knowledge: Deep familiarity with major name brands like Milwaukee, DeWalt, and Makita, and the ability to articulate their unique selling points
Communication: Strong verbal and written communication skills with professional phone etiquette
Technical Aptitude: Familiarity with construction applications, tool specifications, and a strong willingness and ability to learn quickly
- Tech Skills: Proficiency with POS systems, inventory management software, and basic Microsoft Office Suite
- Physical Ability: Ability to stand for extended periods and comfortably lift up to 50 lbs
What We Offer
Competitive hourly wage or salary plus performance-based incentives
Firsthand access to and training on the latest professional-grade tools from top manufacturers
Comprehensive health, dental, and vision insurance
Paid time off (PTO) and holiday pay
401(k) retirement plan with company match
Ongoing product training and career advancement opportunities
Generous employee discount on tools and equipment
This is a full time position
Details
| Company | Livingston Associates |
| Location | United States |
| Type | FULL TIME |
| Niche | sales |