Application Support Analyst - Credit & Rates eTrading

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context : We are seeking an experienced Application Support Analyst to join a global Front Office Technology team supporting a leading financial institution's Fixed Income eTrading platform . The team provides production support for Rates and Credit electronic trading across global hubs in New York, London, Tokyo, and Singapore. As a front office support analyst, you will be embedded within the trading environment, owning incident resolution, platform monitoring, and continuous service improvement across a complex, high-availability eTrading stack, including the ION platform, in-house pricing engines, and algorithmic trading components. Your Role : Incident coordinate hand-offs with Follow-the-Sun teams Perform system administration and update production KPIs Contribute to monitoring migration projects using Python scripting (e.g., SCADA-based monitoring) Knowledge Management