Regional Manager (Technical Operations)

SMC India · India

We are seeking a proactive and technically Highly skilled Regional Manager /AVP Engineering Services SMC to drive/Accountability and Ownership of

• Multiple customer Utility O&M services support to the M&E customers.
• Ensure 100% Business retention on O&M services.
• Techno Commercial Survey and Proposal Support to sales team .
• Ensure adequacy of skilled resources availability to O&M customer.
• Accountability for 100% revenue billed for all O&M customer through Team.
• Customer interaction and customer relation/upkeep on M&E for all regions.
• Accountability to maintain Standardization of M&E operations and documents
• Training assurance for all M&E customer.
• Ensure safety and PPE standards are met for all O&M customers.
• Incident and Accident Report accountability within TAT of O&M customer.
• Ensure 100% SOW and SLA KPI delivered to M&E customers.
• Ensure ESG parameters are adhered at sites on O&M
• Ensure Organic Growth with the existing customer.
• As instructed and required by the reporting manager.
• Laise with SMC internal departments for on site business UPKEEP.

Qualifications:

• Bachelor’s degree in Electrical/ Mechanical or Industrial Engineering. MBA preferred.
• 10- 15 years of experience in Utility /Infra Operation and Maintenance skills in FM space
• Preferred if he headed Engineering department of any small or big IFM company.
• Strong understanding of utility systems, maintenance practices, and asset lifecycle management.
• Knowledge of O&M KPIs, SLAs, and condition-based or predictive maintenance methods.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency in MS Office, Excel, PP and related software.
• Familiarity with CMMS (Computerized Maintenance Management Systems) or SCADA integration in O&M.
• Understanding of HSE standards and compliance requirements in utility operations.