Field Tech Associate

JOB DESCRIPTION We are currently seeking a Field Tech Associate to join our team in Gurgaon, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Be a contributing member of the EUC Team providing support to End Users in a Client Environment Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. Learn new and emerging technologies as needed, guided by business requirements. Requirements and Preferences: 1 to 3 Years’ experience in End User Computing, IT Support, A