Key Account Manager

Binge Consulting · India

Key Account Manager — Client Servicing

Binge Consulting | Mumbai

About Binge

Binge Consulting is a hospitality growth company working with restaurants and F&B brands across India.

A large part of our work sits at the intersection of Zomato, Swiggy, data and revenue growth — helping brands understand their performance, identify opportunities and build stronger aggregator businesses.

As we scale, we're also building our own technology and intelligence products to make restaurant decision-making smarter, faster and far more data-driven.

The Role

We're looking for a Key Account Manager to join our Client Servicing team.

This isn't a traditional client servicing role where you're simply coordinating between teams and sending reports.

You'll own a portfolio of restaurant brands and work closely with founders and operators to understand what is happening to their business, why it's happening, and what we should do next.

You'll work across Zomato & Swiggy strategy, revenue growth, client relationships, data and performance insights — with access to dashboards and tools that help turn large amounts of restaurant data into clear business decisions.

What You'll Do

• Own and manage relationships with a portfolio of restaurant & hospitality brands
• Work closely with clients to drive revenue growth across Zomato & Swiggy
• Understand performance across sales, orders, visibility, conversion, marketing spends, offers and customer behaviour
• Use dashboards and data to identify trends, gaps and growth opportunities
• Translate numbers into simple, actionable recommendations for clients
• Lead regular performance reviews and strategic conversations with restaurant founders/teams
• Coordinate with internal data, menu and platform teams to ensure strategies actually get executed
• Work closely with Zomato & Swiggy teams wherever required
• Experiment, learn and contribute to how we build smarter systems and technology around restaurant growth

Who We're Looking For

Someone who is:

• 2–5 years into their career , ideally with experience in client servicing, key accounts, hospitality, food-tech, consulting or revenue/growth roles
• Commercially sharp and genuinely interested in how businesses grow
• Comfortable looking at data and asking “why?”
• Great with clients — confident, articulate and able to build strong relationships
• Organised enough to manage multiple brands without losing sight of the details
• Curious, proactive and comfortable working in a fast-moving startup environment

Bonus points if you've worked at/with Zomato, Swiggy, restaurant brands or aggregator businesses before.

Why Binge?

Because you'll get exposure that's difficult to get in a conventional client servicing role.

You'll work with multiple restaurant businesses, understand how Zomato & Swiggy actually impact their P&Ls, learn to read performance data, participate in real revenue decisions and work alongside a team building new technology for the hospitality industry.

If you like restaurants, numbers, strategy, people and solving problems , you'll probably have a lot of fun here.

Location: Bandra, Mumbai

Role: Full-time | In-office