Sales Officer

Our client is a venture-backed financial technology company revolutionizing how India saves, invests, and accesses credit through its most trusted asset — Gold. With a mission to empower millions of households to unlock the true value of their assets, the company is building innovative solutions that promote financial independence and security. Join a high-growth, mission-driven startup that offers immense learning, impact, and wealth-creation opportunities. Job Title: Sales Officer Location: Mumbai Education: Any Graduate Experience: 1years experience in Gold loan sales About the Role: The individual will execute sales strategies, ensure regulatory compliance, and contribute to the region’s overall business performance. A keen understanding of gold loan processes and local market dynamics is essential. The role requires high energy, field mobility, and a strong customer-first approach. Key Responsibilities: Drive New Customer Acquisition - Proactively identify and onboard new clients for gold loan products through structured field engagements, strategic referral networks, and localized promotional campaigns. Client Engagement & Product Presentation - Conduct in-person client consultations and deliver compelling product demonstrations to articulate the value proposition and generate incremental business. Sales Strategy Execution - Implement targeted sales and marketing initiatives to catalyze business expansion within the designated territory, in alignment with organizational growth objectives. Relationship Management & Service Excellence - Cultivate enduring customer relationships by ensuring seamless service delivery, timely support, and high levels of client satisfaction. Operational & Compliance Adherence - Ensure full compliance with regulatory frameworks and internal standard operating procedures, particularly in documentation, verification, and process execution. Gold Evaluation & Verification - Accurately assess gold ornaments for weight, purity, and karat value using calibrated tools and standardized testing protocols. Market Intelligence & Product Knowledge - Remain continuously informed about prevailing gold loan policies, lending norms, industry best practices, and competitor offerings to stay ahead in the market. Bank Relationship Management - Foster and maintain effective working relationships with partner banks, facilitating collaborative business development and joint customer engagement. Balance Transfer Management - Oversee the end-to-end execution of gold loan balance transfers — from case initiation and fund disbursement to coordination with banking personnel and timely fund settlements.