Travel & Expense (Assistant Manager)

ADP · India

Job Description – Assistant Manager– T&E Policy & Compliance

Role Summary

This role is within the T&E Policy & Compliance function supporting North America and other regions as applicable.

The associate will serve as an advanced individual contributor responsible for driving end-to-end T&E compliance, policy interpretation, audit execution, automation initiatives, and transformation programs. The role requires deep expertise in Travel & Expense policies, compliance frameworks, audit methodologies, and expense management systems. The individual will act as a subject matter expert for complex compliance matters, lead process improvement initiatives, support audit automation deployments, and partner with stakeholders to strengthen the overall control environment.

In addition to performing all T&E responsibilities, the associate will provide strategic guidance on policy interpretation, manage complex audit investigations, drive transformation projects, and support process transitions and knowledge transfer activities.

Responsibilities

Policy & Compliance Management

• Develop and maintain advanced subject matter expertise in T&E policies, compliance requirements, and corporate governance standards.
• Interpret and apply T&E policies to complex and ambiguous expense scenarios while ensuring consistent and compliant outcomes.
• Identify compliance risks, control gaps, and emerging trends through audit reviews and data analysis.
• Provide recommendations for policy enhancements and control optimization.

Audit Operations

• Manage and execute end-to-end T&E audit (both pre and post-payment) activities across supported regions.
• Review complex, high-risk, and escalated expense transactions requiring advanced policy interpretation.
• Conduct root cause analysis of recurring compliance issues and recommend sustainable corrective actions.
• Ensure timely and accurate completion of audit reviews while maintaining quality and compliance standards.
• Support internal and external audit requirements related to employee expenses and T&E controls.
• Support employee communication, awareness, and compliance training initiatives.

Stakeholder Management

• Act as the primary escalation point for complex inquiries related to T&E policy and compliance.
• Build strong partnerships with Corp Card, Travel, Procurement, Global Process Owners, and business leaders.
• Deliver policy guidance, compliance insights, and business recommendations to stakeholders.

Process Excellence & Transformation

• Lead process improvement and transformation initiatives focused on enhancing efficiency, compliance, user experience, and cost savings.
• Drive standardization of T&E compliance processes across regions and business units.
• Utilize data analytics and insights to identify opportunities for automation and process optimization.
• Lead or support Business Process Improvement (BPI) initiatives and track resulting benefits.

Audit Automation & Technology

• Support the design, deployment, enhancement, and governance of T&E audit automation tools and compliance monitoring solutions.
• Partner with technology teams and vendors to implement automated audit controls and compliance workflows.
• Leverage automation and analytics to improve audit coverage, risk identification, and operational efficiency.
• Serve as a functional expert for Concur and other T&E audit technologies.

Process Transition & Knowledge Management

• Support process migrations, transitions, and stabilization activities.
• Lead knowledge transfer sessions and develop process documentation, SOPs, training materials, and control frameworks.
• Ensure successful handoff and operational readiness during new process implementations and transitions.
• Promote knowledge sharing and best practices across global teams.

Upstream & Downstream Process Management

• Demonstrate comprehensive understanding of end-to-end T&E processes, including upstream and downstream impacts across Finance, Tax, Compliance, and Reporting functions.
• Assess business impacts of policy exceptions, process changes, and system enhancements.
• Collaborate with cross-functional teams to ensure process alignment and control effectiveness.

Qualifications Required

Education

• Master’s degree in finance, Accounting, Business Administration, or related discipline.

Experience

• Minimum 10 -12 years of experience in Travel & Expense Audit, Policy, Compliance.
• Extensive experience with Concur Expense and related T&E platforms.
• Expert in MS Office suit (including Excel, PowerPoint & Power-Bi)
• Excellent communications skills (verbal & written) & presentation skills
• Proven experience handling complex audit reviews, compliance investigations, and policy interpretation.
• Hands-on experience in T&E audit automation tool deployment or compliance technology implementations.
• Demonstrated success leading process improvement, transformation, and standardization initiatives.
• Experience managing process transitions, knowledge transfer, and stabilization activities.
• Strong understanding of internal controls, governance, risk management, and compliance frameworks.
• Location: Hyderabad.