Client Implementation Specialist(onboard clients, test APIs, integrated systems, automate testing, troubleshoot issues) || Charlotte, NC(HYbrid)

Client Implementation Specialist(onboard clients, test APIs, integrated systems, automate testing, troubleshoot issues)Charlotte, NC(Hybrid)Long Term Contract

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Must-Have Skills – Client Implementation: Client onboarding, system integration, and implementation support.API Testing: REST/SOAP APIs, JSON/XML, HTTP methods, status codes, headers, and authentication.Testing & QA: UAT, system integration, regression, functional, negative, and end-to-end testing.API Tools: Postman, SoapUI, Swagger/OpenAPI, or REST Assured.Test Automation: Playwright, Selenium, Robot Framework, Pytest, or similar frameworks.Messaging & File Transfer: IBM MQ, Connect:Direct, FTP/SFTP.Programming & Scripting: Python, JavaScript, Java, or PowerShell.
Position summary:The Client Implementation Specialist provides technical and client-facing expertise foronboarding, implementation, and user acceptance testing (UAT) of systems,processes, and products. The Specialist leads testing across APIs, web applications,IBM MQ messaging, and managed file-transfer platforms, including Connect:Direct andFTP/SFTP. This role converts business and technical requirements into certificationplans, validates integrated workflows, troubleshoots issues, and supports a seamlessclient experience. The Specialist also evaluates repetitive manual testing andoperational activities and develops controlled automation using open-sourceframeworks and scripting tools.Qualifications required: Bachelor's degree in computer science, information systems, engineering, or arelated field and 5 years of relevant experience; equivalent experience may beconsidered. Minimum 2+ years of client onboarding, implementation, or systems integrationexperience. Minimum 3+ years of UAT, system integration, quality assurance, or enterpriseapplication testing experience. Hands-on REST and/or SOAP API testing, including JSON/XML payloads, HTTPmethods and status codes, headers, authentication, business rules, and errorhandling. Experience with Postman, SoapUI, Swagger/OpenAPI tools, REST Assured, orcomparable API testing solutions. Experience developing automated tests with open-source frameworks such asPlaywright, Selenium, Robot Framework, Pytest, or comparable technologies. Working knowledge of Windows- and Linux-based systems, IBM MQ,Connect:Direct, and FTP/SFTP technologies. Programming or scripting experience with Python, JavaScript, Java, PowerShell,or a comparable language. Strong understanding of SDLC, quality assurance practices, defect management,and version control. Ability to analyze logs, payloads, queue activity, file-transfer records, andtechnical failures. Detail-oriented and organized, with strong analytical, problem-solving, andtechnical writing skills. Ability to communicate clearly, work across organizational levels, and useMicrosoft Office applications, including Microsoft Project.Essential functions and responsibilities: Lead client onboarding and implementation activities, ensuring timely andsuccessful adoption of systems and products. Plan, coordinate, and execute UAT, system integration, regression, positive,negative, and end-to-end testing. Translate business and technical requirements into certification plans, test cases,test data, acceptance criteria, and traceability documentation. Test REST and SOAP APIs and validate payloads, headers, authentication,status codes, business processing, and error responses. Validate web application workflows, navigation, field-level rules, access controls,permissions, and supported browser behavior. Validate IBM MQ messaging and Connect:Direct or FTP/SFTP transfers,including receipt, acknowledgments, naming conventions, permissions, andfailure conditions. Analyze logs, queues, payloads, transfer records, and environment details toisolate application, data, configuration, connectivity, or infrastructure issues. Document and track defects with reproduction steps, expected and actualresults, evidence, and business impact; coordinate resolution and retesting. Design, develop, and maintain reusable automated tests, scripts, and utilitiesusing open-source frameworks and approved tools. Review repetitive or error-prone manual tasks and implement controlledautomation with logging, exception handling, traceability, and appropriate humanreview. Maintain test results, defect logs, implementation records, automation assets,and testing or implementation metrics. Serve as a primary client contact; coordinate cross-functional resources andsupport status reporting, training materials, user guides, and continuousimprovement.Knowledge & Skills: Development of onboarding and implementation project plans, test strategies,and certification criteria. API, web application, IBM MQ, and managed file-transfer testing acrossintegrated environments. Automation framework design, scripting, test data preparation, evidencecollection, and results reporting. Technical troubleshooting and root-cause analysis across applications,infrastructure, data, and connectivity. Ability to build consensus, negotiate solutions, guide clients through decisions,and perform additional duties as directed.Performance standards:The candidate should be mature, collegial, self-motivated, highly organized, analytical,and detail-oriented. The role requires sound judgment, technical curiosity, initiative, andthe ability to manage multiple priorities in a fast-paced environment. The candidate mustprioritize with minimal supervision and work effectively both independently and as partof a team.Physical Demands and Work Environment:The working environment is generally favorable. Lighting and temperature areadequate, and there are no hazardous or unpleasant conditions caused by noise, dust,etc. Work is generally performed within an office environment, with standard officeequipment available. Candidates will report to the office three days each week. Onsitework requirements may change at any time. xzbcwsv --Sayantan DasSenior Tech Recruiter | Talent Acquisition | People & Culture[ Verito Solutions - An E-verified company][ ]
Remote working/work at home options are available for this role.