Client Associate(Accounting, Statutory Compliances,R2R) for a UK Based Payroll Co-Pune

Seventh Contact Hiring Solutions · India

Roles and Responsibilities

• Handle book-keeping/accounting activities, finalization of accounts, Reconciliations & Reporting, Statutory Compliances
• Assist in transition of new processes from existing and new clients.
• Ensure all work meets with the SLA/Compliance requirements of the business and client
• To implement changes effectively and mitigate any impact on clients and ensure colleagues are adequately trained and briefed on the new ways of working
• To join client service review meetings and demonstrate expertise to bring value to the client and their organization.
• Develop and maintain effective client relationship.
• To immediately respond to any client escalations, supporting the resolution of the problem and implementing the necessary preventative actions
• Ensure any compliance incidents are reported and resolved correctly
• To support with the creation and updates of standard operating procedures and processes
• To ensure the team you are a member of delivers the required levels of service performance to clients
• Help coach and train other colleagues to achieve the required levels of performance and productivity
• Support with training of colleagues, share knowledge and support colleagues as required, particularly on complex work matters
• To ensure all work undertaken for clients is billed accurately
• To help identify new revenue opportunities with clients
• To support in the collection of receivables from clients
• To identify further opportunities for process and efficiency improvements
• Support process improvements and ensure processing systems are fully utilized to achieve margin and productivity targets
• Assist in Recruitment process
• Assist/Provide Pre-Sales Support
• Communication - Managing day to day communication with Internal teams/Client/Client’s consultants and Auditors/External via emails/Calls

Required qualifications, training and technical knowledge:

• 6-7 years of experience (includes 2+ years of experience in handling above job duties)
• B. Com, Inter CA/CMA/CWA/M. Com
• Experience in core accounting process
• Expert knowledge of statutory Indian laws & compliances – TDS, I.T, GST
• Advance Excel skills
• Accounting Software Proficiency - Tally ERP

Candidates who have worked in BPO/KPO/ITES/ Accounting Industry, subsidiaries of foreign holding companies would be added advantage.

Hours of work:

As per client time zone (Flexibility will be required to reflect the global nature of the business and need to support clients across multiple time zones). For Ref : UK Summer time : 12.30 PM IST to 09.00 PM IST, UK Winter time : 01.30 PM IST to 10.00 PM IST, India time : 10.30 PM IST to 07.00 PM IST

Working Pattern:

5 ½ days a week (Saturday working is optional at the discretion of Manager). Sunday is a weekly holiday.