Sales Specialist

We're Hiring | Sales Specialist (B2B & E-commerce) Location: Work From Office Crockery Wala & Company (KNT Crockery Wala Pvt. Ltd.) Salary: ₹20,000 – ₹35,000 per month (Based on Skills & Experience) Office Address: B-1, J-3, Ground Floor (Back Side, 3rd Gate), Mohan Cooperative Industrial Estate, Behind BMW Showroom, Mathura Road, New Delhi – About Us Crockery Wala & Company is one of India's fastest-growing premium brands specializing in Copper, Brass, Bronze & Stainless Steel products. We cater to retail customers, corporate gifting, hospitality, exporters and distributors across India and globally. We are looking for a Sales Specialist who is passionate about selling, building customer relationships and converting enquiries into successful orders. Position: Sales Specialist The ideal candidate should be confident in handling customer enquiries across multiple platforms and capable of independently managing the complete sales cycle—from enquiry to order closure. Key ResponsibilitiesLead Management Handle enquiries from: WhatsApp Business IndiaMART Alibaba Justdial Company Website Social Media Walk-in Customers Respond promptly to all enquiries and maintain a high conversion rate. Sales & Customer Consultation Understand customer requirements and recommend suitable products. Explain product features, pricing and benefits. Build trust and maintain long-term customer relationships. Convert enquiries into confirmed orders. Quotations & Follow-ups Prepare quotations for retail, wholesale and corporate customers. Follow up consistently until the enquiry is closed. Handle negotiations within company guidelines. Maintain an organized pipeline of active leads. Corporate & B2B Sales Manage enquiries for: Corporate Gifting Wedding Gifting Hotels & Restaurants (HORECA) Dealers & Distributors Bulk Orders Export Customers Develop new business opportunities and maintain key accounts. Order Coordination Coordinate with warehouse, dispatch and accounts teams. Ensure timely order processing and customer updates. Resolve customer issues professionally. Sales Reporting Maintain enquiry records and customer data. Prepare daily and monthly sales reports. Track sales targets and conversion performance. Skills Required Minimum 2 years of sales experience . Excellent communication skills in Hindi and English . Strong negotiation and closing abilities. Comfortable using WhatsApp Business, IndiaMART, Alibaba, Justdial and CRM tools . Basic knowledge of Microsoft Excel and Google Sheets. Customer-focused with a target-driven mindset. Preferred Experience Manufacturing Industry Premium Consumer Products Home & Kitchen Products Corporate Sales E-commerce Sales Export Enquiries (Preferred) Important Hiring Criteria ✔ Immediate Joiners will be preferred. ✔ We are looking for candidates with genuine practical sales experience —not just theoretical knowledge. ✔ Candidates should be able to independently handle customer conversations, prepare quotations, negotiate professionally and close sales. ✔ During the interview, shortlisted candidates will be given live sales scenarios and role-play exercises to evaluate their communication, objection handling and closing skills. ✔ Please apply only if you have personally managed customer enquiries and achieved sales targets. Why Join Us? Work with one of India's fastest-growing premium lifestyle brands. Exposure to B2B, D2C and international customer interactions. Opportunity to grow into senior sales and business development roles. Performance-based incentives and career growth. Dynamic, collaborative and growth-oriented work environment. Apply Now Please share: Resume Current CTC Expected CTC Notice Period Total years of sales experience Platforms handled (IndiaMART, Alibaba, WhatsApp, etc.) Brief summary of your sales achievements Email: Website: If you're passionate about sales, enjoy interacting with customers and have the drive to convert opportunities into business, we'd love to hear from you!