AI Operations Lead - Service Desk & Automation

Accenture Federal Services · Washington, United States

Accenture Federal Services is seeking an IT AI Operations leader to oversee a small team that monitors and enhances AI capabilities supporting the Service Desk. You will build and refine operational processes and deepen knowledge of our AI tooling foundation.

Exposure to AI deployment frameworks, reporting, and IT service management platforms will be valuable as you guide the team and collaborate with broader operations to deliver improvements for government missions.