Global Production Support Leader, 24x7 Ops

Capital One Group · Plano, United States

Capital One in Plano, TX seeks a Senior Manager, Production Support for the PULSE Network. You will lead a global, 24x7 team of managers, associates, and contractors delivering operational excellence, incident response, and RCA.

This role oversees real-time dashboards, SLA adherence, and change management, acting as a liaison to Tech organizations. Strong process, project, and people leadership are required.