About the Role: As a Residential Service Plumber, you will be the face of our
company, providing expert plumbing services to our valued residential customers.
Your skills, knowledge, and passion for customer satisfaction will play a vital
role in ensuring that our customers' plumbing needs are met with excellence. We
offer competitive compensation, a supportive work environment, and ample
opportunities for professional growth and advancement.
About Us:
We keep on growing because we only hire the best, and our customers love us for
it.. What you don’t know is what it’s like to be a part of a team like this. How
much you feel appreciated when you don’t cut corners. How it feels to have
customers rave about you and demand that you’re the only technician that works
in their home. How much you can earn when you truly are the best. People often
come to us looking for a job. They stay with us because they find a fulfilling
career, room to grow, and opportunities to excel.
Why You’ll Want to Work Here:
* Core values that we live every day – not just words on a page: We Win
Together, Today Not Tomorrow, Performance Not Politics
- Performance Pay directly tied to results – Get what you deserve
- Benefits you will use – Full medical, dental, and vision packages including
fully employer paid options
- Secure your financial future – 401(k) with company match
- Speed and scale – Work with a company that operates at the speed of a start
up with the investment backing of institutional investors
* We invest in your future – leadership training that directly results into
bigger career opportunities
* Learn on the job – continuous education stipends available
Service Plumber Key Responsibilities:
* Perform a wide range of residential plumbing services, including
installations, repairs, and maintenance tasks.
* Diagnose plumbing issues accurately and provide efficient solutions to meet
customer needs.
* Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and
water heaters.
* Conduct thorough inspections of plumbing systems and identify potential
problems or areas for improvement.
* Collaborate closely with customers, actively listening to their concerns and
providing expert advice and recommendations.
* Ensure all work is performed in compliance with industry standards, local
codes, and safety protocols.
* Document services performed, materials used, and time spent on each job
accurately and efficiently.
* Maintain a clean and organized work area, ensuring proper handling and
storage of tools and equipment.
* Deliver exceptional customer service, addressing customer questions and
concerns with professionalism and empathy.
* Stay updated on industry trends and advancements, actively seeking
opportunities for professional development.
* Foster positive relationships with team members, providing support and
assistance as needed.
* Embrace a teamwork-oriented approach, collaborating with colleagues to ensure
seamless project execution.
* Uphold company values and policies, consistently representing the company in
a professional and ethical manner.
Service Plumber Qualifications:
* Proven experience in residential plumbing services, including installations,
repairs, and maintenance.
- Solid understanding of plumbing systems, fixtures, and materials.
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Detail-oriented with a focus on delivering quality workmanship.
- Valid driver's license and clean driving record.
- Physical stamina to handle the demands of the job, including lifting heavy
objects and working in various environments.
* Strong work ethic and the ability to work independently and as part of a
team.
Service Plumber Interpersonal Qualifications:
* Customer service focus and mindset, putting our employees and Partners first,
with excellent ability to communicate and develop relationships.
* Exceptional problem-solving and conflict resolution abilities to improve
things both big and small.
* Highly organized, ability to act quickly while still having attention to
detail.
* Hold yourself to a higher standard and exhibit a high level of integrity.
Over the past 20 years, Hers and His has successfully expanded into 13 major
markets throughout the Southeast United States with a vision to become
nationwide. Through our mission to develop people, we provide career coaching
for those who desire to move out of the field and into various roles including
management, sales, or technical training.
Hers and His has been recognized as a National Service Excellence Award winner,
and consistently maintains an A+ rating with the Better Business Bureau.
Hers & His is an equal opportunity employer, considering all applicants for
employment regardless of race, color, religion, sex, gender identity, pregnancy,
national origin, ancestry, citizenship, age, marital status, physical
disability, sexual orientation, genetic information, or any other characteristic
protected by state of federal law.
