Presales Engineer

Join Our Team as an IT Pre-Sales Engineer at Helo.ai by VivaConnect Location: Mumbai, India Type: Full-Time About Helo.ai :At Helo.ai by VivaConnect, we’re transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With 25 years of industry expertise, handling 30 billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we’re not just another company—we’re trailblazers in business communication. If you’re looking to kickstart your IT Pre-Sales journey with an organization that’s all about growth, innovation, and meaningful impact, your search ends here ! About the Rol e:As an IT Pre-Sales Engineer, you’ll be the bridge between our innovative solutions and client needs. You’ll: ✨ Collaborate with the sales team to design tailored solutions ✨ Present these solutions clearly and impactfully ✨ Most importantly — you’ll be giving demos to clients , helping them experience the real value of our product s. Your Day-to-Day Responsibilit ies Engage with clients to understand business challenges & requiremen ts. Conduct engaging demos to showcase how our solutions solve client proble ms. Partner with sales to design customized solutio ns. Craft impactful presentations & proposa ls. Support sales with technical insights, PoC coordination, and traini ng. Respond to RFPs/RFIs with clarity and precisi on. Gather client feedback and share it with the product te am. Stay updated on industry trends & competito rs. Assist clients during onboarding & integrati on. Identify use cases to highlight solution benefi ts. Knowledge & Skill-set Requ ired Education: B.E. in IT, Computer Engineering, or related fi eld. Experience: 5-6 years in IT Pre-Sales or similar client-facing ro les.⚙️ Tech Skills: Strong understanding of IT products, CPaaS solutions, and integrati ons. Presentation Skills: Great communicator with strong demo & PPT ski lls. Problem-Solving: Analytical thinker who can craft tailored soluti ons. Collaboration: Team player with cross-functional working abilit ies. Why Hel o.ai? Growth Playground: Be part of India’s $2B CPaaS market and a booming global indu stry. Big Impact: Work with 250 iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more. Award-Winning Legacy: Recognized by CNBC, ACEF, Mobby’s, Red Herring, IDMA. Supportive Culture: Inclusive, collaborative, and people-first. Endless Learning: Gain exposure to cutting-edge projects and world-class cli ents. Equal Opportunity Emp loyer:At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. ✨ If you’ve got the passion, we’ve got the platform to help you sh ine! ✨