Keyholder

Atrium is seeking on behalf of our client a Keyholder based in New York, NY.A background check may be run only after a conditional offer is made, where permitted by law.

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Position: KeyholderLocation: New York, NYEmployment Type: Full-timeCompensation: Up to $30/hr
Position OverviewThe Keyholder plays a vital role in supporting daily store operations and driving sales performance. This position serves as a leader on the sales floor, ensuring exceptional customer experiences and maintaining brand standards. The Keyholder collaborates closely with the Store Manager and team to achieve store goals and uphold operational excellence. Must be legally authorized to work in the United States.
ResponsibilitiesOpen and close the store, including managing keys, alarms, and cash-handling procedures to ensure operational integrityAct as manager on duty, overseeing the sales floor and supporting the team in the absence of the Store ManagerLead by example in sales, customer service, and clienteling to drive performance and engagementDrive individual and store sales goals through proactive selling and team motivationDevelop meaningful customer relationships and build a strong personal clientele to foster repeat businessFollow up with clients and consistently grow your client book through personalized outreachProvide personalized styling and product recommendations based on customer needs and preferencesSupport visual merchandising, including styling displays, mannequins, and maintaining brand standardsAssist with floor changes, product transfers, replenishment, and daily stock maintenanceMaintain a clean, organized, and visually appealing sales floor to enhance the shopping experienceSupport Loss Prevention procedures and maintain operational standards for safety and complianceCollaborate with the team to achieve store goals and create a positive sales environmentRepresent the brand with a polished and professional appearance
Required Experience/Skills4+ years of sales experience within an elevated contemporary or premium fashion environmentPrevious Key Holder, Lead, or other retail leadership experienceStrong clienteling and relationship-building skills; an established client book is a plusExperience with opening/closing procedures, cash handling, and store operationsStrong knowledge of fashion, styling, and product trendsAn eye for visual merchandising and presentation excellenceExcellent communication and interpersonal skillsTeam-oriented, proactive, and customer-focused approachHigh school diploma or equivalentComfortable working evenings, weekends, and holidays as neededAbility to lift up to 50 lbs.Proficiency with POS systems and basic Microsoft Office applications
Preferred Experience/SkillsExperience in luxury, contemporary, or designer retail environmentsProven success in achieving and exceeding sales goalsAdvanced styling and wardrobe-building expertiseFamiliarity with CRM systems and client data managementLeadership training or supervisory experience in retail settings
Education RequirementsHigh school diploma or equivalent requiredAssociate’s or Bachelor’s degree in Fashion Merchandising, Business, or related field preferredOngoing professional development in retail management or sales leadership a plusTraining in visual merchandising or styling techniques beneficialCertification in customer service or sales excellence preferred
BenefitsIf eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.Commitment to DiversityAs a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.EOE/M/F/D/V/SOApplicant Communication ConsentBy applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. xzbcwsv For more details, please review our Terms of Use and Privacy Policy.Job Wrapping ID : #LI-AJ3