Strategic Account Manager

Strategic Account Manager

Location: San Jose, San Francisco or Oakland, California regions

Salary: $115,000 - $135,000 Base Salary + Commission + Benefits Package including 401k and Flex 125 plans

Work Arrangement: Territory-Based, Client-Facing Role (Not Remote)

Industry Experience Required: AV, Unified Communications, Voice, Managed Services & Workplace Technology

Kinly are not engaging any recruitment agencies for this assignment.

Kinly is a global leader in workplace technology, audio visual solutions, unified communications, collaboration platforms, and managed services. We help some of the world's leading organisations transform how people connect, communicate and collaborate across physical and digital workplaces.

With operations across America, Europe and Asia-Pacific, Kinly delivers enterprise-scale managed services, AV integration, Microsoft Teams, Cisco Collaboration, Voice, UC and workplace technology solutions for major global clients.

Due to continued growth across North America, we are seeking an experienced Strategic Account Manager to drive expansion within key enterprise accounts throughout the Bay Area region.

The Opportunity

We are looking for a proven consultative sales professional with a strong background in one or more of the following sectors:

Audio Visual (AV)

Unified Communications (UC)

Enterprise Voice

Microsoft Teams

Cisco Collaboration

Workplace Technology

Managed Services

IT Infrastructure Services

Digital Workplace Solutions

This is a strategic enterprise sales role focused on growing existing client relationships, identifying new opportunities, driving managed services adoption, and helping customers maximise the value of their collaboration technology investments.

You will work closely with executive stakeholders, technical teams, solution architects and service delivery teams to expand Kinly's footprint across assigned accounts.

Reporting directly to the VP of Enterprise Sales, North America , you will play a key role in driving revenue growth, customer retention and long-term account development.

Key Responsibilities

Develop and execute strategic account growth plans for assigned enterprise customers

Drive revenue growth through cross-selling and upselling Kinly's technology, AV, UC, voice and managed services portfolio

Identify, qualify and close new business opportunities within existing customer environments

Build strong relationships with C-level, executive and senior decision-makers

Lead business reviews and strategic planning sessions with clients

Develop stakeholder maps and account penetration strategies

Collaborate with technical, engineering and managed services teams to develop customer solutions

Manage contract renewals and expansion opportunities

Generate and maintain an accurate sales pipeline and forecast

Prepare and deliver compelling proposals, presentations and executive-level business cases

Work closely with vendor partners including Microsoft, Cisco and other strategic technology providers

Achieve and exceed annual revenue and profitability targets

Maintain customer activity, opportunities and forecasting within CRM systems

Essential Experience

Applicants must have proven sales experience in at least one of the following sectors:

Audio Visual (AV)

Unified Communications (UC)

Enterprise Voice Solutions

Microsoft Teams

Cisco Collaboration

Technology Managed Services

Workplace Technology & Collaboration Solutions

What We're Looking For

Proven enterprise B2B technology sales experience

Proven record of delivering growth within strategic accounts

Strong understanding of managed services and recurring revenue models

Experience engaging executive and C-suite stakeholders

Demonstrated success winning business in highly competitive markets

Excellent presentation, proposal and commercial negotiation skills

Ability to develop long-term client relationships and trusted advisor status

Strong business acumen and strategic thinking capability

Willingness to travel throughout the Bay Area and wider territory as required

Why Join Kinly?

Market-leading global technology organisation

Industry-leading AV, UC and Managed Services portfolio

Established enterprise customer base

Strong commission and earning potential

Career progression opportunities across North America and globally

Collaborative, innovative and high-performance culture

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email jobs@kinly.com outlining your requirements

**Please note applications can only be considered via our careers site - we are unable to accept any CVs via email**

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We welcome your application.