Technical Support Engineer - Power Apps

Quantum World Technologies Inc. · Bellevue, United States

Power Apps Support Engineer

Exp - 3-10 Years

Bellevue - Washington (5 Days Onsite in a week)

Job description

We are seeking an experienced Power Platform professional with strong functional and technical capabilities across Microsoft Power Platform products.

The role requires hands-on expertise in application support, low-code solution development, automation, troubleshooting, and customer-facing collaboration.

The ideal candidate should be comfortable working in fast-paced support or engineering environments and be able to contribute across Power Apps, Power Automate, desktop automation, and AI-enabled experiences

Minimum Qualifications:

Good hands-on experience with CRM or enterprise application platforms such as Dynamics 365, SAP, Salesforce, PeopleSoft, or related technologies

Experience in SaaS product support, web frontend development, or quality assurance

Working knowledge of programming languages such as C# and Python

Good understanding of database technologies such as SQL Server or Oracle

Strong communication skills, including verbal, written, and active listening abilities

Experience in a customer-facing service or support role

Strong interpersonal and collaboration skills demonstrated through work experience

Passion for continuous learning and professional development

Strong research, problem-solving, and troubleshooting skills with the ability to use available tools and resources effectively

Flexibility to work in different shifts outside local business hours and, when required, cover a weekend day based on business needs

Good to Have Skills:

Experience integrating Power Platform with external systems using connectors, APIs, and data gateways

Knowledge of extending Power Platform capabilities using custom connectors, plugins, JavaScript, or Azure Functions

Understanding of security, user roles, permissions, and compliance controls within Power Platform environments

Exposure to Microsoft Dataverse bot frameworks and building copilots or agents using generative AI capabilities

Skills

Mandatory Skills: Dataverse, Power Apps, Power Automate