Retail POS Technical Consultant

Deloitte · India

Notice Period - Immediate joiner to 30 Days

Experience - 5 to 8 Yrs

Location - Gurgaon

Key Responsibilities

• System Implementation
• Install, configure, and customize Microsoft Dynamics 365 Retail POS (MPOS/CPOS).
• Integrate POS with ERP, CRM, and payment gateways.
• Customization & Development
• Develop extensions using ASP.NET, C#, typescript, SQL and Commerce SDK.
• Migrate Retail SDK to Commerce SDK.
• Support & Maintenance
• Provide L2/L3 technical support for POS systems.
• Perform upgrades, patches, and database optimization.
• Training & Documentation
• Conduct user training sessions.
• Create technical documentation, troubleshooting guides, and performance reports.

Qualifications

• Education :
• Technical Skills :
• Strong ASP.NET, C#, Visual Studio, SQL Server.
• Experience with Microsoft Dynamics 365 Commerce, MPOS/CPOS.
• Knowledge of Azure DevOps, REST APIs, and payment connector customization.
• Domain Knowledge : Retail operations (inventory, billing, promotions, CRM).
• Soft Skills : Client communication, problem-solving, cross-functional collaboration.