Test Program Manager

We are seeking an experienced Test Program Manager / QE Transformation Lead to lead discovery, due diligence, transition, and workforce planning for a large-scale healthcare transformation program. The role will establish and manage a Testing Center of Excellence (TCoE), drive quality engineering transformation, and oversee governance, staffing, managed services transition, and delivery readiness across application development, application support, and enterprise testing.
Learn more about the general tasks related to this opportunity below, as well as required skills.

Key ResponsibilitiesLead discovery workshops and assess existing testing processes, tools, workloads, organizational structures, SLAs, and governance.Define the future-state testing operating model, TCoE structure, quality strategy, and transformation roadmap.Manage discovery, due diligence, knowledge transfer, shadow/reverse-shadow, transition, and go-live activities.Drive workforce planning, hiring, vendor management, and global onshore/offshore delivery coordination.Establish TCoE governance, testing standards, KPIs, SLAs, metrics, and executive reporting.Identify capability gaps across functional, automation, performance, and test data management.Lead test strategy, maturity assessments, test optimization, automation planning, and continuous improvement initiatives.Govern release readiness, risks, dependencies, quality reporting, and stakeholder communications.Support adoption of AI-enabled quality engineering, performance engineering, and modern test automation practices.Ensure effective testing for healthcare payer processes, including claims, enrollment, billing, and provider management.Required Qualifications12+ years of experience in Quality Engineering and Testing, including 5+ years leading large testing programs.Strong experience in Test Program Management and QE Transformation Leadership.Proven expertise in Testing Center of Excellence (TCoE) setup, operations, and governance.Mandatory Healthcare Payer domain experience; Facets platform experience is preferred.Experience with managed services transition, discovery, due diligence, knowledge transfer, and go-live readiness.Strong workforce planning, hiring, vendor management, and global delivery management experience.Healthcare payer knowledge covering claims, enrollment, billing, provider management, and EDI transactions (834, 835, 837).Working knowledge of Playwright, test automation frameworks, Azure DevOps, CI/CD pipelines, and release governance.Experience with test strategy, quality metrics, performance engineering, and Test Data Management (TDM).Strong stakeholder management, executive communication, risk management, and problem-solving skills.Preferred QualificationsFacets platform expertise and extensive healthcare payer experience.ISTQB certification.Microsoft Azure or Azure DevOps certification.Agile/Scrum certification (CSM/PSM).Experience with AI-enabled Quality Engineering, advanced test automation, and performance testing.Prior UST experience is preferred but not mandatory.Experience establishing quality engineering standards, reusable frameworks, and service improvement roadmaps.ABOUT BRICKRED SYSTEMSBrickRed Systems is a global leader in next-generation technology consulting and workforce solutions, specializing in delivering high-quality talent across digital, engineering, marketing, analytics, finance, operations, and business transformation domains. With a strong emphasis on innovation, scalability, and client success, BrickRed Systems helps organizations solve complex business challenges by providing skilled professionals across strategy, technology, creative, and operational functions. xzbcwsv BrickRed fosters a culture of continuous learning, collaboration, and excellence, enabling professionals to contribute to high-impact global initiatives while advancing their careers.