Director, Social Content & Strategy

Factory seeks a creative content expert and social media strategist to lead a team in our NY office. The candidate will have deep experience in ideating winning campaigns, strong creative experience and design skills, exceptional project management and client service skills and finely honed managerial instincts to mentor a growing team.

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
The position will manage clients across a broad spectrum of industries, from fashion to sustainability and beauty & wellness and will collaborate closely with the Director of Influencer Engagement. The candidate should have at least 8 years of experience in client service, either at a social, communications or branding/creative agency that includes creating effective, original social media strategy for brands, and developing and pitching creative concepts that drive engagement, build a loyal community and follow the brand book to a tee.
They should have a strong list of trusted creative resources that they have worked with to create myriad forms of engaging creative content. The candidate should be adept at selling-in strategies and concepts to clients with excellent visual decks, exceptional storytelling and verbal presentation skills and deep knowledge of social media trends and algorithmic intel. The candidate should have strong experience conceiving IRL activations, events, trips and experiences that drive social engagement.
While influencer programs are not the main focus of this role (and are led by another Director) it is key to have a strong understanding of the tactics and process that makes influencer marketing successful for brands.
This candidate is a big picture creative thinker, a strategic gun and deeply focused on the fine print and details. They love mentoring a young and enthusiastic team and collaborating across teams.
This position will be New York-based and report to Factory PR’s Managing Partner.

PRIMARY RESPONSIBILITIESManage and mentor a team and report in to managing partnerDevelop and implement winning social media and content strategies for brandsConcept creative ideas and either create inhouse or outsource to relevant resourcesConduct ongoing audits and research to keep their finger on the pulse of successful brand social media content Create and maintain robust and impactful content calendars for clients Excellent creative writing abilities that are adaptable to each brands storytellingAct as senior point of contact for clients and manage their needs with professionalism and precisionSet, meet and exceed client KPIs with high quality, consistent workOversee reporting and constantly look for ways to improve how data is analyzed to increase resultsPerform continuous research on current benchmark trends and audience preferences within the digital marketing spaceBring superior process management skills and processes to the team to streamline content flow and presentationSuggest and implement new features, tools, and ideas to raise brand awareness and grow channel followings Hold 1:1 meetings with team members to understand career goals and growth, and provide feedback on performanceContribute to new business proposals to ensure digital capabilities are accurately and creatively representedIdentify opportunities within our existing portfolio for additional digital services
REQUIREMENTSMinimum 8 years of digital marketing, content and social media experience and in client service. Collaborative, agency background a mustExperience in fashion, beauty, sustainability tech and innovation brandsStrong leadership skills and a proven manager and mentorHigh level of initiative and proven ability to work independently on multiple projects in a fast-paced environmentExperience developing and executing large-scaled content marketing strategies and overseeing content development, specifically for social media platformsExperience amplifying campaigns and content and building online marketing strategiesFluency of digital platforms, tools, and softwareConceptual and forward-thinking – comfortable in fast-paced environment Possess a network of content creators and creative freelancersExceptional knowledge with analytics and reportingExcellent time management and project management skillsMotivated to grow and educate team members to become high performersStrong organizational, planning, problem solving and decision-making skills
COMPENSATION & BENEFITS CULTURELife at Factory offers all the benefits of a stable, profitable and established company, but with a dynamic start-up culture. We place great importance on our people and their professional development. We seek creative thinkers, effective doers, glass ceiling breakers and the I-dont-know-if-thats-possible-but-let’s-find-out-ers. xzbcwsv We are the people who get great satisfaction in a job well done, who grab a ball and run with it and who celebrate together when we ace it. We take great pride in being unique and promoting a workplace environment and culture based on positivity, inclusivity and collaboration.$$$Competitive salary commensurate with experience401K with employer matchingLife insurance Birthday bonusHEALTH & WELLNESSHealth/Dental/Vision Insurance 100% covered Discounted gym and ClassPass memberships plus monthly credit Flexible Spending Account PERKSCitiBike 100% coveredDiscounted Metrocard/commutingWORK LIFE BALANCEGenerous vacation offeringEnd-of-year holiday; two-week office closure in addition to vacation packageSummer Friday Program