Global Account Manager

BT Group · Bangalore, India

Purpose Of Role:

The role holder is primarily will be responsible to hunt new logos in the market and expand BTI business. The person should have in-depth knowledge of Telecom service providers business and also good insight of BT’s portfolio of services. He/she negotiates at a high level, but within well-defined limits of delegation.

Key Responsibilities:

• To make a significant contribution to company's sales revenue by hunting new opportunities in the market covering global requirements
• Person would be responsible for all parameters such as order booking, Revenue, EBITDA, customer experience etc…
• Work with customers across region.
• To define, develop and own key customer relationships and customer contact strategy

Business Impact:

• Medium-term business strategy and objectives typically guide this role, although there may be involvement in the formulation and development of future policy.
• Impact is primarily short-term but may develop plans over the medium term.
• Assesses customer relationships and service level.

Authority/Decision Making:

• Able to engage at mid to senior management level both internally and externally to within well defined limits of delegation.

Qualifications:

• Engineering degree with management & relevant job experience

Skills/Experience:

• Relevant hunting experience working with Telecom Service Providers in the sales function.
• Good leadership skills in managing, motivating and coaching.
• Strong presentation skills & knowledge of various portfolio of services.
• Person should have minimum of 15+ unique sales experience with focus on hunting new opportunities & working with existing customers for cross sell/up. In-depth knowledge of BT’s portfolio and combining with systems integrators models to open new areas.
• Ability to work with client to work on areas where we can work together and grow business exponentially.
• Demonstrate engagement with key stakeholders in the market.