Implementation specialist
GreytHR · Bangalore g.p.o., India
Job Description
Job Summary:
We are seeking a detail-oriented and client-focused Specialist – Product Implementation to
manage end-to-end product onboarding and deployment for our clients. This role involves
gathering business requirements, configuring the product, managing data migration, conducting
UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with
cross-functional teams to deliver high-quality implementations, driving customer satisfaction and
long-term adoption.
Key Responsibilities:
● Manage the full implementation lifecycle including requirement gathering, configuration,
testing, and deployment.
● Conduct client workshops to understand business processes and map them to product
capabilities.
Configure product modules and workflows to align with customer requirements. Manage and validate data migration activities, ensuring accuracy and integrity. Provide training and knowledge transfer to client teams during UAT and post go-live. Coordinate with internal teams (Product, Engineering, Support, Customer Success) forissue resolution.● Track project progress, communicate status updates, and manage risks to ensure timely
delivery.
● Document implementation best practices, templates, and client-specific configurations
for reusability.
● Act as the primary point of contact for clients during the implementation phase, ensuring
a seamless handover to the support team.
Required Qualifications:
Educational
● Bachelor's degree in Computer Science, Information Technology, Business, or related
field.
● Certifications in project management (Agile/Scrum, PMP, PRINCE2) or Saa S tools
preferred.
Professional
2–4 years of experience in product implementation, solution delivery, or consulting. Strong knowledge of Saa S/HRMS/Enterprise software workflows. Hands-on experience with data migration, system configuration, and UAT management. Proficiency in MS Excel/SQL for data handling and analysis. Strong communication, presentation, and client-facing skills. Ability to manage multiple implementations simultaneously while meeting deadlinesDetails
| Company | GreytHR |
| Location | Bangalore g.p.o., India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |