Senior EA

Blue Gem Holdings is a fast-paced, hands-on business in the high-growth flexible office market, with a strong culture and a high-performance ethos. The group is growing, with new buildings and a managed office offering being added alongside the serviced portfolio.As we grow, the pace and demands on our leadership team grow with it. The Senior EA sits at the centre of the Executive Office, working alongside the CEO and Chief of Staff to keep the business organised, accountable and moving forward.This is not a traditional assistant role. It is a senior, business-facing partnership with direct exposure to leadership decisions, governance, strategic projects and commercial engagement. It suits someone who brings structure, holds people to their commitments and communicates with confidence at every level of the business.Why this role mattersThe role exists so the CEO and Chief of Staff can focus on growth, not on chasing actions or organising meetings. It gives the leadership team the discipline and follow-through that a fast-growing business needs.In practice, this means every decision is recorded, every action has an owner and a deadline, and nothing agreed at leadership level falls through the gaps.What they will ownGovernance and board disciplineWorking with the Chief of Staff to formalise and run the company's governance structure, including board, committee and leadership meeting cyclesPreparing board and committee papers, agendas and pre-reads, circulated at least 24 hours before each Board meeting, including Management AccountsAttending key meetings, taking accurate minutes and keeping a clear record of decisionsSupporting company secretarial responsibilities and corporate administrationAction tracking and accountabilityOwning a single action tracker for the C-suite, with an owner and deadline for every actionRecording actions in meetings and driving follow-up across teams, so agreed actions are delivered on timeReporting progress to the Chief of Staff and flagging risks earlyStrategic projectsLeading and coordinating key initiatives on behalf of the Chief of Staff, from planning through to deliveryPreparing meeting briefings, presentations and executive papersCross-division and stakeholder communicationActing as the trusted link between the Executive Office and every division of the businessSupporting relationships with board members, directors and external advisersCommunicating instructions and decisions clearly, with the confidence to challenge and chase where neededCommercial and finance supportSupporting the commercial and finance divisions when required, for example preparing figures for board packs, proposals or reportsBringing commercial awareness to the Executive Office, understanding how decisions affect performance and growthAI and efficiencyDriving the use of AI and technology across Executive Office processes, spotting opportunities to work faster and smarter, and utilising agentic tools to promote the AI strategy within the businessExecutive supportManaging priorities and commitments of the CEO and Chief of StaffManaging confidential communications and correspondence with complete discretionSupporting contracts, compliance documentation and executive administrationProviding ad hoc support to other Directors, prioritised in agreement with the Chief of StaffStrongly preferred5+ years' experience supporting founders, CEOs or C-suite executivesDesirableExperience in a fast-growing or entrepreneurial businessA company secretarial, governance or board support backgroundExperience in professional services, such as banking or consultingEssential skillsExceptional organisational skills and meticulous attention to detailOutstanding written and verbal communicationStrong commercial awareness and sound judgementConfidence managing multiple priorities and senior stakeholdersStrong command of Microsoft 365, including Outlook, Excel, Word and TeamsA genuine interest in AI and emerging technologiesServiced office experience is not required. We will teach you the business; the organisation, communication and judgement must already be there.Base salary of £65,000A senior seat at the centre of a growing business, working directly with the CEO and Chief of StaffEmployee ownership. The business is owned by an Employee Ownership Trust, so as it grows the rewards are shared with the people who work in itRegular team-building events, celebrating wins togetherA fantastic pension schemeEmployee Assistance Programme, round-the-clock supportFree access to wellbeing programmes25 days annual leave plus bank holidays #J-18808-Ljbffr