Information Technology Support Specialist

Stefanini Group · Wendell, United States

Job Title: IT Support Specialist (Onsite role)

Location: Wendell, NC 27591

Duration: 12+ months contract (Possible Extension)

Timing: 1st shift (Monday to Friday)

Pay rate: $44/- hourly on W2

Job Description:

• Provide onsite technical support for desktops, laptops, mobile devices, printers, and workplace technology.
• Serve as one of the IT points of contact for employees, delivering exceptional customer service and timely issue resolution.
• Image, configure, deploy, and re-image laptops and workstations.
• Troubleshoot and resolve hardware, software, operating system, and Microsoft 365 issues.
• Support employee onboarding and offboarding, including device setup, deployment, and recovery.
• Maintain IT asset inventory and ensure availability of PC's for new users and PC refreshes.
• Support conference room technology and collaboration tools.
• Assist with local IT projects, technology refreshes, office moves, and equipment upgrades when necessary
• Provide occasional support for technology utilized in manufacturing environments.
• Take ownership of issues from start to finish, demonstrating a proactive, "get it done" attitude and commitment to delivering results.

Best regards

Rachit Rastogi (Rick)

Senior Talent Acquisition Specialist

LinkedIn: linkedin.com/in/rachit-rastogi-a

Email: