Application specialist – critical care products, hyderbad

BPL Medical Technologies

About the Company

BPL Medical Technologies is a leading Indian medical technology company committed to advancing healthcare through innovative, reliable, and accessible solutions. With a strong legacy and nationwide presence, BPL serves hospitals, clinics, and healthcare providers across India and select international markets.

The company offers a diverse portfolio across patient monitoring, imaging, and critical care, supported by robust manufacturing, service, and distribution capabilities. With a growing installed base and a focus on quality and customer trust, BPL continues to strengthen its position as a trusted partner in healthcare delivery.

Driven by innovation and operational excellence, BPL is focused on building future-ready capabilities and delivering long-term value to customers, partners, and stakeholders.

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Job Summary

The Application Specialist is responsible for providing clinical application support, product demonstrations, user training, and post-installation support for Critical Care products. The role involves working closely with the sales team, healthcare professionals, and hospital staff to ensure successful product implementation, customer satisfaction, and business growth.

Key Responsibilities

Conduct product demonstrations and clinical presentations for Critical Care products. Provide application support during product evaluations, installations, and commissioning. Train doctors, nurses, biomedical engineers, and end users on the safe and effective use of the products. Support the sales team in pre-sales and post-sales activities to achieve business objectives. Assist in conducting clinical workshops, CMEs, seminars, and product launches. Build and maintain strong relationships with ICU physicians, anesthesiologists, intensivists, nurses, and hospital management. Provide technical and clinical guidance to customers for troubleshooting and optimal product utilization. Ensure timely installation support and user acceptance at customer sites. Collect customer feedback and communicate product improvement suggestions to the product management team. Coordinate with service engineers to resolve customer issues efficiently. Stay updated with the latest developments in critical care technologies and competitor products. Prepare and submit application reports, training records, and customer visit reports on time. Support distributors and channel partners by providing application training and product knowledge. Ensure compliance with company policies, quality standards, and regulatory requirements.

Key Products

Multiparameter Patient Monitors Ventilators Defibrillators Infusion Pumps & Syringe Pumps ECG Machines High Flow Nasal Cannula (HFNC) Central Monitoring Systems Other Critical Care Devices

Qualifications

Bachelor's Degree or Diploma in Biomedical Engineering, Electronics, Instrumentation, Nursing, Respiratory Therapy, or Life Sciences. Clinical application certifications will be an added advantage.

Experience

2–5 years of experience in Clinical Applications, Product Training, or Technical Support for Critical Care medical devices. Freshers with strong clinical knowledge and excellent communication skills may also be considered.

Location: Hyderabad