Technical Sales Representative

Our client is an American-owned original patent holder and global leader in industrial manufacturing, used for environmentally friendly cleaning, surface preparation, and parts finishing. They are now expanding their business and are partnering with one of the biggest lithium-ion battery manufacturing companies in the world.

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We are now looking for a dedicated and experienced Technical Sales Representative to join their expanding team in Charlotte, North Carolina.
Job Profile for Technical Sales RepresentativeResponsibilities will include but not be limited to:Conduct preventative maintenance inspections and ensure the proper functioning of equipmentTroubleshoot mechanical and electrical faults using multimeters and other diagnostic toolsPerform repairs, maintenance and equipment upgrades at customer sitesTrain customers on equipment operation, maintenance and useHandle customer requests, warranty claims and technical enquiriesProvide technical support and advice to customersWork closely with the sales team to maintain customer relationships and identify sales opportunitiesAssess customer needs and recommend suitable equipment, spare parts, accessories and servicesIdentify and develop new business opportunities through referrals, cold calling and networkingMaintain customer records, sales data and inventory information in the company’s systemsEnsure the company vehicle, tools and spare parts are maintained and available for customer visits, demonstrations and repairsRepresent the company professionally and maintain its reputation
Candidate Profile for Technical Sales RepresentativeMust be fluent in English, both written and spokenMinimum of three years of experience in technical customer service or field serviceHands-on experience in mechanical and electrical troubleshooting and repairsProficiency in using multimeters and other diagnostic equipmentGood understanding of electrical systems, schematics and diagnostic toolsExperience in B2B sales of capital equipment or industrial goods is an advantageExcellent communication and interpersonal skills, with the ability to explain technical information clearly to customersStrong analytical and problem-solving skillsCustomer-oriented approach and commitment to quality serviceProficiency in MS Office and CRM systemsAbility to work independently and as part of a teamValid driving licence and ability to drive a company vehicle and tow a trailerWillingness to travel extensively (50% or more) and work flexible hoursPhysical ability to lift, push and pull equipment weighing up to 50 lbs (approx. 23 kg), and to stand, walk, bend and reach for extended periodsAbility to work in different field environments and customer locations
Equal Opportunity & Employment Eligibility NoticeWe are an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws.Applicants must be legally authorised to work in the United States. At this time, we are unable to provide visa sponsorship for this position.This is a remote role; however, candidates must reside in and be eligible to work from the United States. Employment may be subject to location-based requirements due to payroll, tax, or regulatory considerations, and certain states may be excluded depending on business needs.Employment is contingent upon the successful completion of background checks and any applicable security or compliance screening, consistent with the nature of the role and industry requirements. xzbcwsv All employment is at-will, meaning either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.Already imagine yourself in this position? To make the first step, click Apply or email us your CV at