Operational Excellence Coach

Operational Excellence Coach (OPEX Coach)

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This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Friday (annually).
Job DescriptionThe OpEx Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of the company’s software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains.
Responsibilities:Oversees and coaches 5-7 customers at a timeTrains customers on workflows inside the company’s software through multiple 90-day on-site deploymentsFacilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floorTracks performance data and customer uplifts throughout the deploymentLeads process improvement and kaizen activities for customersOpenly shares feedback with frontline teams and leadership to drive positive behavior change and uplift resultsFacilitates remote weekly customer progress meetingsIdentifies miracle stories as well as miracle results to guide celebrations of wins with the customerManages project schedules with customersProvides Success Assessments upon project completionDelivers executive overviews and provides customers with information related to all of the organizations programsTroubleshoots customer technical issues as neededSupports customer identification of next steps in their brands journeyOther duties as assigned
Qualifications:Fluent in both English and Spanish is preferred, not required.Senior Operations Leadership experience in manufacturing environmentsAbility to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement ManagerPractice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvementAbility to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clientsAbility to develop/maintain strong relationships with clients and internal teamsExcellent interpersonal and organizational skillsStrong written and verbal communication skillsSound judgment and excellent xzbcwsv assessment skillsAbility to manage time effectively and to work in a high paced, high growth environmentAbility to prioritize tasks within active projects to meet critical path deadlinesAdvanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)Tech friendly and comfortable communicating technical requirements about networking, wireless, and software informationAble to learn software required to perform successfully in this positionProgrammable Logic Controller (PLC) experience and familiarity is desired, but not required
Education/Experience:BA or BS – Relevant fields of study can include but are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management2+ years in a similar position, providing direct coaching to business clients, is desired but not required