Customer Support Executive

We're Hiring | Insurance PIVC / Welcome & Renewal Calling Executive Looking to build your career in the insurance industry? Join our team and be a part of delivering exceptional customer experiences! Position: Insurance PIVC / Welcome & Renewal Calling Executive Experience: 1-2 Years Key Responsibilities: ✅ Conduct welcome calls for newly issued insurance policies ✅ Assist customers with policy renewals and follow-ups ✅ Explain policy benefits, premium, tenure, and terms & conditions ✅ Resolve customer queries and coordinate with internal teams when required ✅ Maintain accurate CRM records and ensure compliance with company guidelines ✅ Deliver high-quality customer service while meeting productivity standards What We're Looking For: ✔ Excellent communication skills in Hindi (English preferred) ✔ Experience in insurance telecalling or BPO ✔ Strong customer handling and objection resolution skills ✔ Basic knowledge of MS Excel and CRM tools ✔ Ability to cross-sell insurance products based on customer needs